Overview
Fiftyfive5, part of Accenture Song, is an award-winning insights consultancy with offices in Sydney, Melbourne, Auckland, Canberra, London and Singapore. We partner with some of the world's most dynamic brands to solve complex business challenges through evidence-based insights and strategic thinking.
Our growth is built on a simple formula: Find the best talent, support with an environment that energises and empowers, deliver great work that lands with impact.
The Opportunity
We are looking for a Senior Account Manager to join our Sydney team and take the lead with clients and project delivery. You'll act as a trusted advisor to major accounts, ensuring exceptional service delivery and providing strategic insights that empower clients to make data-driven decisions.
Key Responsibilities
* Develop client relationships that thrive and endure. Work with clients to define their key business challenges and shape research studies that will answer those challenges.
* Deliver high impact research programs – execute quality research, on time and on budget.
* Immerse yourself in client's business to establish a credible base of knowledge from which to build.
* Lead end-to-end project management for complex quantitative and qualitative projects with the support of a broader team.
* Translate client business challenges into actionable research solutions and draw upon creativity and technical skills to provide substantial input into proposal development.
* Qualitative responsibilities: moderation of depth interviews, focus groups and online communities; develop discussion guides that translate objectives into respondent-facing content; lead analysis and reporting with the broader team.
* Quantitative responsibilities: draft questionnaires aligned to objectives; lead analysis and reporting of quantitative projects, turning raw data into impactful insights with team support.
* Experience required includes ~5–10 years in the market research industry with proven expertise in both qualitative and quantitative research; open to experienced quantitative researchers seeking to build qualitative skills.
* Exceptional communication, storytelling and client-facing skills; ability to simplify complexity and elevate learnings to provide strategic recommendations.
* Strong project management and commercial acumen.
* A curious, collaborative mindset and passion for solving big questions.
* Willing to be based in Sydney.
* Proficient in Q software.
The Team
This is a relaxed, close-knit team that collaborates closely and enjoys delivering quality work. We are passionate about providing professional development and a clear growth path. Our work spans a range of research methodologies, including the following project types: opportunity identification, U&As and segmentations, brand strategy and positioning, and ethnographic qualitative research.
Industries
Technology – including a leading global technology platform revolutionising mobility and on-demand services; FMCG – including a global beverage brand (wine) and a fast-growing household appliances and lifestyle sector. Exposure to both domestic (AU) and international work (30:70 split).
Why Join Fiftyfive5?
* Work with the best: You will work with experienced consultants and practitioners on projects, accelerating learning and development.
* Diverse expertise: Exposure to specialists in cultural insights, trends, commercial forecasting, advanced analytics, CX, and UX/digital; as part of Accenture Song you gain access to brand strategy, creativity and customer experience capabilities.
* Breadth & Scale: Diverse range of work and the opportunity to build skills quickly across various project types, sectors and business needs; access to extensive facilities, data sources and sector expertise.
* Inclusive & supportive culture: A non-hierarchical, diverse and inclusive culture with wellbeing initiatives and additional benefits.
Job Profile
Design Research Specialist
Location
Sydney
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 791,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces.
Equal Employment Opportunity Statements
At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work. We encourage applications from all people and are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation. If you require any accommodations or adjustments for interviews and/or at work, please reach out to exectalent@accenture.com or contact us at +61 2 9005 5000 (Australia) or +64 44666056 (New Zealand).
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