WARRANTY SITE MANAGER
About the business:
We are a well-structured commercial building company looking to appoint a Warranty Site Manager to assist with the delivery of all warranty requirements across multilevel commercial builds. This is a varied and fast paced role that includes job inspections, rectification of warranty and defect items, management of external trades, and maintaining high levels of compliance & quality.
Job Description
About the job:
* Investigate properties where reported claims/problems as scheduled by Warranty Administrator;
* Prepare written scopes of works and contract trades as appropriate;
* Respond and investigate complaints to determine liability;
* Audit and authorization of completed works;
* Conduct quality inspections within delegated timeframes;
* Manage and ensure rectification of any defects by trades prior to completion of work orders;
* Escalate issues of non-compliance by trade to Warranty Manager;
* Develop positive relationships with clients, property owners & subcontractors;
* Record and report findings in line with Company Policy;
Benefits and perks
* Generous vehicle allowance up to $11,000 plus mobile phone, iPad are provided to get the job done.
* Training and mentorship offered by industry leader
* Training provided in Aroflo software
* Company tools provided
Desired Skills and Experience
About you:
* Construction experience including carpentry, basic painting & plastering experience is highly desirable
* Understanding of Work Health & Safety Requirements (preferred)
* Excellent communication skills and ability to manage client expectations
* Ability to work independently and as a part of a team
* High level of time management and organisational skills
* Positive and confident attitude with high focus on customer service
* Be a team player
* Ability to use computer software systems, such as Aroflo
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