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Sodexo is a leading provider of operations, maintenance, and refurbishment services for non-process infrastructure, catering to clients in the mining and oil & gas sectors across Western Australia.
We play a crucial role in supporting the resource sector by delivering high-quality catering, hospitality, and facilities maintenance services, ensuring seamless operations for our clients.
We are seeking an experienced IT Project Manager (D365) to join our team in a key role responsible for leading and overseeing the successful delivery of Microsoft Dynamics 365 projects across the organisation.
This position requires a blend of project management expertise, D365 knowledge, and effective leadership to drive successful outcomes.
This role involves strategic planning, effective resource management, and collaboration with cross-functional teams to ensure the delivery of high-quality D365 solutions.
The Project Manager will be responsible for guiding projects from initiation to completion, managing risks, and fostering strong communication among team members and stakeholders.
This is a full-time, permanent, office-based role from Monday to Friday, located at our Balcatta head office.
Occasional interstate or site travel may be required on an ad hoc basis.
Responsibilities
Project Planning and Management:
Lead the planning and execution of Microsoft Dynamics 365 (D365) implementation projects.
Develop project plans, timelines, and milestones in collaboration with stakeholders.
Stakeholder Collaboration:
Collaborate with business analysts, developers, and other stakeholders to define project scope and objectives.
Ensure clear communication and understanding of project goals among team members.
Resource Management:
Allocate resources effectively and ensure the project team is well-organized for optimal productivity.
Monitor and manage project budgets and timelines.
Risk Management:
Identify potential risks and develop mitigation strategies to address them.
Proactively manage and resolve issues that may impact project delivery.
Quality Assurance:
Ensure that D365 solutions meet quality standards and align with business requirements.
Conduct thorough testing and validation of implemented features.
Change Management:
Implement effective change management processes to handle modifications to project scope, schedule, or resources.
Communicate changes and their impact to relevant stakeholders.
Documentation:
Maintain comprehensive project documentation, including project plans, status reports, and meeting minutes.
Ensure that all project documentation is up-to-date and accessible to the project team.
Training and Support:
Coordinate training sessions for end-users on new D365 features and functionalities.
Provide ongoing support and guidance to end-users during and after project implementation.
Reporting:
Generate regular status reports for project stakeholders, highlighting progress, issues, and risks.
Present project updates to leadership and project sponsors.
Vendor Management:
Collaborate with external vendors and consultants, if applicable, to ensure successful project delivery.
Manage relationships with third-party service providers.
Qualifications
The successful applicant must be self-motivated, detail-oriented, organized and have previous experience in IT project management.
Graduated from a university in a business or computer science discipline.
Certification in a project management methodology.
Experience with Agile or Scrum methodologies is essential to this role and mandatory.
Knowledge, Skills And Abilities
5+ years of proven experience managing Microsoft Dynamics 365 implementation projects (essential and mandatory).
Change management experience (Desirable).
Excellent written and verbal communication skills.
Ability to work independently and collaboratively in a team environment with a customer service mindset.
Excellent documentation and presentation skills in both technical and business areas.
Experience in a matrix organization.
Ability to shift priorities, demands and timelines.
Ability to be self-sufficient and work alone, but also work in a team.
Experience working with senior decision makers.
Proven analytical background.
Additional Information
This is an exciting opportunity to be part of a high-performing team within a global organization that is a leader in the operations, maintenance, and refurbishment of non-process infrastructure.
If you're looking for a supportive, inclusive work environment that encourages growth and personal development, we encourage you to apply.
Click Apply and submit your resume to join our dynamic team.
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