Membership Services Representative - WAGGA WAGGAJoin to apply for the Membership Services Representative - WAGGA WAGGA role at Planet Fitness Australia.Introduction:Join the fastest growing fitness industry in the world!Description:Who We AreBravoFit is the Australian franchisee of Planet Fitness (NYSE), a leading global brand in fitness centers with over 2,700 clubs worldwide. Our mission is to impact the lives of 1 million Australians through fun and affordable fitness by creating welcoming environments that promote inclusion, positivity, and self-fulfillment.Our culture centers on our people. We are a small, agile team focused on opening 8-12 new locations annually and growing existing clubs.What We BelieveWe aim to make a positive impact in Australia, driven by data, passion, and continuous improvement. We believe in democratizing fitness, one member at a time.What Makes a Bravo-FitWe are passionate about positive impact and redefining fitness. Our high value, low-cost model offers a fun, affordable, and welcoming environment—home of the Judgement Free Zone, catering mainly to first-time gym-goers.Skills and Experiences:Excellent phone and communication skillsAbility to follow directionsAbility to work independentlyUpbeat and motivating attitudePunctuality and organizationResponsibilities:Greeting members and guestsMonitoring club accessHandling questions and complaintsExplaining the Judgement Free ZoneAnswering calls and taking messagesGiving club toursSelling memberships and managing the databaseOperating POS and managing accountsScheduling sessions and organizing front deskMember welcome calls and daily cleaningConducting club walk-arounds and restocking suppliesPerforming opening and closing proceduresSupporting new team membersMaintaining club facilitiesQualifications:Customer service experience preferredCertificate 3 or 4 in Fitness or related fieldFirst Aid and CPR certification required (or willing to obtain within 3 weeks)Working with Children (WWC) and Blue Card certificates requiredNational Police Check within last 12 monthsCore Values:Faith & GritGuardian Of The Gate1% Better Every DayAdditional DetailsSeniority Level: Entry levelEmployment Type: Full-timeJob Function: OtherIndustry: Health, Wellness & Fitness
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