Operations Director Role
We're seeking an experienced Operations Director to lead our team, drive performance and ensure every job runs smoothly.
* Overseeing day-to-day job scheduling, technician coordination and resource planning
* Managing job timelines, budgets and client expectations across residential, commercial and project work
* Leading a team of tradespeople, apprentices and admin staff with clear communication and support
* Working closely with the Director and fellow leaders to improve systems and scale the business
* Ensuring compliance with health, safety and quality control processes
* Managing materials, suppliers, subcontractors and project handovers
* Supporting quoting, job tracking, invoicing and reporting
You'll Need:
* Proven experience in operations management within plumbing, construction or a similar trade/service environment
* Strong leadership and communication skills
* Experience with scheduling, budgeting and project management
* Confidence using systems like simPRO (or similar job management software)
* A proactive mindset and a focus on quality, safety and customer satisfaction
* The ability to juggle multiple tasks without compromising results
Bonus Points:
* Trade background (even if you're now off the tools)
* Knowledge of health and safety requirements and reporting
* Ability to mentor and motivate others in a fast-paced team