Responsibilities
* To drive positive customer satisfaction by acting as a trusted advisor to customers. You will be the voice of the customer and required to provide feedback and insights from customers and partners to global security teams at Microsoft, including engineering and product teams.
* To land an end-to-end value proposition for Security (i.e., Zero Trust), which spans the breadth of Microsoft security offerings, focusing on data security, threat protection, identity/access management, and cloud security.
* To support customers through their adoption lifecycle; from planning to adoption, deployment, followed by optimization. You will support the adoption of Microsoft security products as you lead technical solutioning and nurture customers through their adoption journey.
* To deliver technical presentations and product demonstrations to customers. You will present options and propose high-level solutions, working with key Microsoft and partner resources to drive deployment and adoption. While engaging with customers, you will identify cross-sell, upsell, and Microsoft Unified expansion opportunities, handing these off to relevant teams and supporting the opportunities as required.
* To align your individual skilling to team or area demands and customer success goals. You will utilize Microsoft intellectual property to accelerate customer outcomes, share your expertise with colleagues, and contribute to the creation of new IP resources.
* To lead architectural design sessions to help customers construct plans for implementation of solutions; governing design in line with customer business objectives and their technical environment. The outcome of such sessions being consensus on solution design and next steps toward production deployment.
* To collaborate and orchestrate complex end-to-end enterprise security solutions with other Cloud Solution Architects and Microsoft stakeholders.
Qualifications
Required/Minimum Qualifications
* Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
Additional or Preferred Qualifications
* Bachelor's Degree in Information Management, or related field, and 5+ years' experience in Data / Information Management.
* Ability to lead strategic customer conversations to educate and guide development of Data Security requirements.
* Ability to develop Data Security Frameworks and solution architecture design.
* Australian Government security clearances highly beneficial.
* An interest in new technologies and a willingness to stay ahead of the curve on Microsoft product directions.
* Experience in Content Services.
* Recognized Data Management or Data Security certifications such as: Cloud Data Management Capabilities (CDMC), Data Management Capability Assessment Model (DCAM), Certified Data Management Professional (DAMA), or Certified Protection Professional (CCP).
* Microsoft certifications such as: SC-400, SC-100, MS-500, MS-102, SC-300, MS-900, SC-900.
* Programming experience using REST API (e.g., C#, Python).
* Technical certifications in Microsoft 365 and other Cloud technologies (Azure, AWS, Google Cloud, security certifications).
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request via the Accommodation request form. Benefits/perks listed below may vary depending on your employment nature and country.
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