Posted: 22 January
Offer description
Key Role Summary
Senior IT Support Consultant Position Overview:
* This is a senior-level position within the customer services department, focused on delivering high-quality technical support and leading projects related to customer onboarding.
* Leverage expertise in advanced system administration to drive business viability and cost competitiveness while meeting or exceeding service level agreements with customers.
* Undertake research into new technologies to facilitate successful project outcomes, ensuring alignment with organizational objectives.
In this role, you will be responsible for providing exceptional system administration services to our customers. Your primary goal will be to maintain CITEC business viability while driving down costs by implementing efficient solutions that meet agreed-upon service levels.
