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It support technician green light (north ryde)

Sydney
Green Light
IT Support Technician
Posted: 30 September
Offer description

- Permanent opportunity
- Western Sydney & Northern Suburbs locations
- Immediate Start

About the role:
Green Light is on the lookout for a Repair Technician (ATMs) to provide services with our NSW consulting team.

We require people who have excellent communication skills and a passion for helping people with their IT related queries.

The Repair Technician (ATMs) will be self-motivated and keen learners who has fantastic interpersonal skills to maintain the excellent customer service levels provided onsite to the business.

Must have demonstrated experience working unsupervised on customer sites.

The main responsibility for the Service Technicians will be to provide repair and support to end users and installing hardware.

Training will be provided

Responsibilities:

- Supporting infrastructure and services including Hardware and physical devices
- Investigate and diagnose and escalate the fault through to the appropriate group for problem resolution
- Maintenance of physical infrastructure including ATMs & POS machines
- Assisting with Customer Device and Application Configuration.
- Working with customers/employees to identify problems and advising on the solution.
- Must have a car

Requirements:

- Demonstrated experience in IT, hardware, mechanical or electrical engineering background
- Demonstrated highly developed analytical, problem-solving and organisational skills.
- Have at minimum 2 years full work rights – Australian citizens & Permanent Residents
- Demonstrated ability to troubleshoot and implement creative solutions.
- Excellent telephone, client service, interpersonal and communication skills.
- Understanding of technical concepts and willingness to work in a dynamic and high-volume work environment.

We are an Australian onshore services company that provides technology capability across ANZ and Asia.

Our services range from day-to-day operational activities, through project delivery, to more strategic and transformational programs.

At Green Light, we are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.

We are proud to be an equal chance employer and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We encourage applications from all backgrounds and communities, and we are dedicated to providing a fair and accessible recruitment process for all candidates.

During the recruitment process, if you require any accommodations or modifications please reach out to peopleandculture@greenlightworldwide.com or call +61 9247 3799.

Required Skill Profession

Computer Occupations

📌 IT Support Technician Green Light
🏢 Green Light
📍 North Ryde

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