Location: Up and Active Physiotherapy & Exercise Physiology Toowoomba & Highfields
Employment Type: Casual
Are you an organised, friendly, and professional individual who loves being the first point of contact in a dynamic healthcare environment? Up and Active Physiotherapy and Exercise Physiology is seeking a mature and personable receptionist to join our growing team!
About Us
Up and Active has been providing exceptional physiotherapy and exercise physiology care since 2012. With three clinics and a team of passionate allied health professionals, we are dedicated to delivering high-quality patient care in a welcoming and professional environment. With the recent expansion, we are looking for a dedicated receptionist to join our team, taking on key responsibilities to ensure a smooth transition in our day-to-day operations.
Team Culture:
At Up & Active, we pride ourselves on our strong team culture. Our staff genuinely enjoy working together and collaborate effectively. Every quarter, we engage in team goal-setting sessions and participate in social activities reinforcing our commitment to valuing individuals and teams alike. We support and reward personal growth as well as collective achievements, creating a vibrant and motivating work environment.
About the Role
As our receptionist, you will be the welcoming face of our clinic, ensuring every patient has a seamless experience from arrival to departure. You will play a key role in supporting our team of physiotherapists and exercise physiologists while managing essential administrative tasks.
Key Responsibilities
- Greeting patients with a warm and professional manner
- Managing phone enquiries and booking appointments
- Processing payments and handling accounts, including private health, CTP, DVA, and Work Cover claims
- Assisting with administrative and reporting duties
- Coordinating practitioner schedules and clinic operations
- Maintaining a clean, organised, and professional reception area
- Opening and closing the clinic
About You
We are looking for a mature, reliable, and friendly skilled who thrives in a fast-paced environment. The ideal candidate will have:
- Strong communication and interpersonal skills
- A warm and welcoming personality
- Exceptional organisation and attention to detail
- Experience in reception, administration, or customer service (healthcare experience is a bonus!)
- The ability to work efficiently both independently and in a team
- Proficiency with computers and scheduling software (training provided)
- Availability to work shifts at 3 different clinic locations, Toowoomba city, South Toowoomba and Highfields
- Availability to work varied shift times clinic hours (6:45 am- 7:00 PM, with varied shift times)
- Ability to cover leave shifts and school holidays
- An example of weekly shift times could look like the following: Mon 1.45-7.15pm, Tues 10-7.15 pm, Wed 2.15-5.15pm, Thurs 7.15-10.15 am and Friday 6.45am to 5.15 pm.
Why Choose Us?
- Be part of a friendly and supportive team
- Work in a professional yet welcoming environment
- Enjoy a dynamic role with varied responsibilities
- Opportunities for growth, including leadership roles and responsibilities
- Support a team of dedicated allied health professionals who are passionate about patient care
If you love providing excellent customer service and want to be part of a passionate and expanding allied health team, we would love to hear from you!
How to Apply
This position is available for an immediate start, with interviews commencing once applications are received.
Send your resume and a cover letter addressed to Sarsha Carroll outlining your experience and why you'd be a great fit for this role via this seek ad.
For more information about our practice, please visit our website at www.upandactive.com.au.
We look forward to welcoming a new member to our Up and Active family!
📌 Casual Receptionist ( 30 hrs)
🏢 Up and Active Physiotherapy and Sports Injury Management
📍 Toowoomba