Posted: 15 June
The role
Salary: $28.86 - $28.86
Job Type: full-time
Location: VIC (Tullamarine or West Footscray)
Job Description
We are excited to partner with an ASX 100-listed technology company, offering innovative data centre outsourcing solutions. Our security team is essential in maintaining data integrity and providing exceptional customer service as the first point of contact for visitors and contractors.
Sign‐on bonus applies only to NV1‐cleared officers in full‐time roles: $1,500 after 6 months and $1,500 after 12 months.
Shift & Locations
• Tullamarine: Days only – Mon‐Fri 0600‐1800
• West Footscray: Days only – 4 on 4 off rotational 0600‐1800
Responsibilities
- Conduct various security patrols of the facility to prevent unauthorised access or suspicious activity including physical patrols, video patrols, nightly full‐site video patrols, and buddy patrols.
- Conduct security screening of all personnel entering and exiting a restricted area.
- Monitor facility alarms and security system Class 5 alarms, security portal resets, duress alarms, investigating and responding to alarms.
- First responder to incidents and emergency management including first aid.
- Manage keys/cards, access control system and visitor management systems.
- Identify prohibited items and prevent them from being introduced to or removed from a restricted area.
- Provide complete and accurate shift reports and task handover to customer service & security supervisor.
- Perform physical (on foot) and virtual (on CCTV) patrols of assigned areas and report hazards and incidents.
Desired Skills & Experience
- Must have AGSVA NV1 clearance.
- Experience using IT systems for security access and control.
- Australian citizen with full working rights in the respective state.
- Hold a valid security licence (Class 1A or equivalent).
- Excellent communication and observational skills.
- Strong customer service experience with multitasking abilities.
- Conflict resolution, negotiation skills and intermediate PC skills (MS Suite).
- Exceptional customer service standards, greeting visitors and assisting as needed.
- Compliance with company policies and procedures.
- Experience in report writing, site patrol duties, and communication via two‐way radio.
- Must be punctual, responsible, and lead by example, supporting a safety and compliance culture.
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