Overview
Orthodontic Receptionist / Front Desk Superstar (Full time)
Join Our Growing Team at Peel Orthodontics
At Peel Orthodontics, we're passionate about creating beautiful smiles while fostering a supportive and positive team culture. Whether you're experienced or looking to start your dental career, we offer professional training, career growth, and a welcoming environment.
Are you an experienced dental receptionist who is organised, friendly, and a natural multitasker? This is your chance to be the welcoming face of our practice!
Day-to-Day Responsibilities
* Greet patients with a smile and help them feel comfortable and excited about their orthodontic journey
* Book appointments for new and existing patients with precision
* Help create and maintain processes that showcase our dedication to customer service, quality, and efficiency
* Collaborate closely with the team to ensure smooth communication and seamless workflows
* Handle administrative tasks with accuracy, including patient contracts (payment plans) and chart entries
* Manage phone and email inquiries in a prompt and friendly manner
* Maintain and update office manuals as needed
About You
* Experience in the dental or medical industry will be a bonus, but not a deal-breaker – we're more interested in your passion for delivering exceptional customer service and your ability to learn quickly!
* Experience in dental or medical reception, administration or customer service is highly regarded but not essential. We'll show you the ropes!
* You're a natural at building rapport with people of all ages whether chatting with kids or adults, you know how to connect
* You have an eye for detail and love seeing tasks through to completion
* Teamwork is your thing, you thrive when collaborating with others and enjoy a fun, fast-paced environment
* Routine doesn't scare you! You take pride in ticking off daily processes and staying organised
* You understand the importance of first impressions, impeccable personal hygiene and a well-groomed appearance are a must
Why Join Us?
* Rare opportunity within a supportive, tight-knit team of Orthodontists and staff.
* An excellent support and training program through our close-knit team and professional development opportunities through our external consultants.
* Clear scope for growth and career development.
* Supportive culture that values people.
* Convenient location – easily accessible by public transport, with onsite parking available.
The Finer Details
* Hours: Full Time Monday - Friday 8:15am - 5pm
* No weekends or late nights!
* Salary: negotiable depending on skills and experience.
How to Apply
Ready to take the next step in your orthodontic career?
Submit your resume and a short cover letter telling us why you'd be a great fit for the team at Peel Orthodontics.
Please note applications without a cover letter will not be accepted.
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