Help us deliver like never before
Australia Post has a dynamic and collaborative culture that feels more like a start-up than a two-century-old icon. The business offers exciting challenges and opportunities for business analysts to design, build, maintain, or transform solutions trusted by Australians.
Business analysis enables an enterprise to articulate needs, justify changes, and design solutions that deliver value. It is performed on various initiatives, within projects or throughout enterprise evolution and continuous improvement.
Experience
* 2-4 years as a Senior Business Analyst.
* Supervising 1-2 other analysts.
* Analysis of medium-scale, complex changes.
* Independent initiative management.
* Use of modelling and analysis tools.
* Transport and logistics experience.
* Introducing change into large enterprises.
* Working with transformation projects and teams.
Accountabilities
* Plan business analysis: approach, effort estimation, stakeholder communication, progress monitoring, plan adaptation.
* Elicit and communicate: investigate business environment, build shared understanding, facilitate stakeholder collaboration.
* Manage requirements lifecycle: organize repositories, trace relationships, prioritize, manage changes.
* Analyse business context: identify capabilities, processes, data, rules; assess risks and consequences.
* Develop requirements: specify goals, design changes, validate requirements.
* Evaluate solutions: assess performance, identify limitations, recommend improvements.
Soft Skills
Essential soft skills include:
* Thinking and Problem Solving: analytical, commercial, creative, systems thinking, problem solving.
* Communication: verbal, written, teaching.
* Interaction: facilitation, negotiation, leadership, influencing, teamwork, conflict management, stakeholder management.
Technical Proficiency
Proficiency in techniques such as:
* User stories with acceptance criteria
* Traceability matrix
* Process mapping
* Data modelling
* Gap analysis
* Workshopping
Education & Certification
Preferred qualifications include:
* IIBA certification
* Agile certification
* BABOK-aligned education
Our Commitment
At Australia Post, we acknowledge the Traditional Custodians of the land and promote diversity and inclusion. We welcome applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, LGBTQIA+, and refugees.
We are proud to be a Disability Confident Recruiter and strive for an inclusive, barrier-free workplace. For accessibility inquiries, contact our Diversity & Inclusion team at inclusivecareers@auspost.com.au.
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