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Disability support worker - complex support (specialised support)

Port Macquarie
Hireup
Support Worker
Posted: 12h ago
Offer description

Overview

Hello, nice to meet you! We're Hireup, an online platform and community for people with disability and their families, anywhere in Australia, to find, hire and manage local support workers who fit their needs and share their interests. We are growing our community nationally, so now is the perfect time to join the team.

At Hireup, you'll become a critical part of an exciting team. Whether it's support with personal care, getting to work or catching a footy game, we give individuals the tools and technology to pursue a good life on their own terms - a life of choice, independence and control.

Responsibilities

The support you will provide to someone with complex support needs varies for each person. Support needs and goals are directed by the person or their informal supports. You will implement safe and effective infection control, identify risk and work within the parameters of your role. Responsibilities may include (but are not limited to):

* Transport to appointments
* Shopping
* Personal care
* Reading and implementing complex support plans
* Support with social and community connections
* Managing crisis and assisting clients to access their professional networks

Hours & Flexibility

Hireup promotes flexibility in agreement with the individual or family you are working with. Hours and days of work will vary and will be dependent on what the client requires. No shift is the same.

Skills Required

* Ability and confidence to follow specialised support plans that meet the support requirements of clients.
* Solid understanding of high intensity supports, e.g. Peg Feeding, Catheter care.
* Implement safe and effective infection control and prevention.
* Exceptional communication skills with the ability to report and identify any support concerns or additional risks.
* Confidence and comfortable working with limited supervision.
* Understanding of the disability sector, NDIS and Hireup's commitment to meeting requirements as a registered provider.
* Demonstrate adaptability, flexibility and passion.

Preferred Experience

Experience in the following areas will be considered a plus:

* Aged care / aged care worker
* Mental health support worker
* Personal care assistant
* Residential support worker
* Community support worker and community services
* Social worker
* Youth worker
* Nursing / nurse

Benefits

We truly care for and invest in our support workers. Through employment, training, generous pay, and ongoing support, Hireup is committed to delivering the best support possible for people with disability.

* Flexibility and work–life balance: Work the hours you choose, accepting support shifts that fit within your schedule.
* Pay: Hireup follows the disability services industrial award, guaranteeing pay rates and covering penalty rates for higher wages when working nights, weekends, or public holidays, as well as overtime. Superannuation and long service leave (where applicable) are paid to support long‐term financial security.
* Training and Development: Paid training for support workers to access learning opportunities and develop skills, including support worker conferences and Hireup events.
* Insurance and Support: Full responsibility for shifts worked on Hireup, including workers' compensation. Dedicated employee support team provides 24/7 incident response and supports working conditions and employee wellbeing.

COVID‐19 Response

Hireup is responding to the COVID‐19 pandemic to keep our community safe and supported. For more information on our COVID‐19 response, please contact us.

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