Receptionist

Receptionist - Arcare Ringwood

Monday - Friday 9am - 5pm

Salary Range: Minimum $29.89 - $30.72 per hour Vic

Do you thrive on collaboration & seek a dynamic receptionist role? Make a difference, to support exceptional care delivery. Fulfilment Contribution

• Job stability with meaningful and deeply rewarding work
• Access to discounts at Apple, Samsung, Gyms + Travel + Health Insurance
• Paid training days + opportunities for professional dev. and Career Progression
• Work in our new building with state-of-the-art facilities
• Job security paired with fulfilling and profoundly rewarding task

About Arcare

As one of Australia's leading aged care providers, Arcare operates over 60 residences across QLD, NSW, ACT, SA and VIC, supported by more than 10,000 team members. Our focus is simple — building meaningful relationships between residents, families, and staff, with our residents at the heart of everything we do.

About the Role

This is an excellent opportunity to join a company that values its team members, offers a supportive working environment and has a genuine desire to develop its people.

You will play a crucial role in creating a positive and welcoming environment for residents and visitors alike, providing essential support to staff and ensuring effective communication within the Residence. You will contribute to the overall experience and satisfaction of residents and families, making you an integral part of the leadership team.

Your key responsibilities will be:

• Greeting and Welcoming: Welcoming residents, visitors and families with a friendly and warm demeanor, creating a positive and inviting atmosphere.
• Communication: Managing incoming calls, directing them to the appropriate departments or individuals and handling general inquiries and messages efficiently.
• Appointment Scheduling: Scheduling appointments for residents to see medical professionals, therapists or other service providers as needed.
• Visitor Management: Registering and monitoring visitors, ensuring security and safety protocols are followed.
• Assisting Residents and Families: Providing information and assistance to residents and their families, addressing their queries and concerns and connecting them with the appropriate staff members when necessary.
• Administrative Support: Assisting with administrative tasks, such as rostering, filing, data entry, maintaining records, mail and deliveries.

Skills & Experience

• Ability to manage rostering and team member allocations.
• Experience using employee scheduling software such as Humanforce or Time Target.
• Adaptable, passionate and willingness to learn.
• Collaborative and skilled at teamwork.
• Friendly and effective communication abilities.

Ready to Apply

Our people and culture set us apart and our ongoing focus of working together as one team. If you think this role is the right fit for you, we invite you to apply. Please note that you must have Australian Working Rights and a NDIS Worker Screening Check (or be willing to obtain). Arcare values diversity within our workforce and is an equal opportunity employer.