About the role
As the Conference and Events Operations Manager at O'Reilly's Rainforest Retreat, you will play a pivotal role in delivering exceptional event experiences for our diverse range of corporate and leisure guests.
This full-time position is based in our stunning Lamington, Queensland location, offering the opportunity to work in a beautiful, natural environment.
What you'll be doing
Oversee the end-to-end planning and delivery of all conferences, events, and functions at the resort.
Liaise closely with clients to understand their requirements and create tailored event solutions.
Coordinate the activities of the events team, including accommodation, catering, audiovisual, and logistics.
Ensure high standards of service and guest satisfaction throughout the event lifecycle.
Monitor event budgets and recommend strategies to maximise profitability.
Identify opportunities to enhance the resort's event offerings and drive continuous improvement.
Foster strong relationships with key suppliers and industry partners.
What we're looking for
Extensive experience in event or conference management, preferably within the hospitality industry.
Exceptional communication and interpersonal skills to build rapport with clients and collaborate effectively with the wider team.
Strong problem-solving and multitasking abilities to handle the dynamic nature of event operations.
Meticulous attention to detail and commitment to delivering high-quality experiences.
Familiarity with event technology and software to streamline planning and execution.
Relevant tertiary qualifications in hospitality, tourism, or a related field.
What we offer
At O'Reilly's Rainforest Retreat, we are committed to providing our employees with a supportive and rewarding work environment.
You can expect competitive remuneration, opportunities for professional development, and the chance to be part of a close-knit team in a beautiful, natural setting.
We also offer a range of employee wellbeing initiatives and benefits to support your work-life balance.
About us
O'Reilly's Rainforest Retreat is a family-owned eco-resort nestled in the heart of the Lamington National Park.
For over 90 years, we have been welcoming guests from around the world to experience the natural wonders of the Gondwana Rainforests.
Our mission is to create unforgettable experiences that connect people with the beauty and serenity of the Australian bush.
Apply now to become the Conference and Events Operations Manager at O'Reilly's Rainforest Retreat.
Unlock job insights
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a Conference and Events Operations Manager?
How many years' experience do you have in event management?
What's your expected annual base salary?
How much notice are you required to give your current employer?
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