Job Summary
We are seeking a highly motivated and organized individual to fill the position of Retail Team Leader. This role involves overseeing day-to-day operations and enhancing customer service in a retail environment.
* About the Role:
* Support and coach the team to achieve sales targets and improve overall performance.
* Manage inventory levels, ensuring that stock is replenished as required.
* Maintain high standards of customer service, resolving any issues promptly and efficiently.
* Ensure compliance with company policies and procedures.
Key Responsibilities:
* Sales and Customer Service:
* Provide excellent customer service, responding to customer queries and resolving any issues.
* Meet and exceed sales targets, identifying opportunities to increase sales.
* Develop and implement effective sales strategies to drive business growth.
Requirements:
* Experience:
* A minimum of 1 year's experience in a retail management role.
* Prior experience in a similar retail environment would be advantageous.
* Skills and Qualifications:
* Diploma or Certificate IV in Retail Management or a related field.
* Excellent communication and interpersonal skills.
* Ability to work effectively in a fast-paced environment.
* Strong leadership and coaching skills.
What We Offer:
* Competitive Salary:
* A competitive salary package will be offered to the successful candidate.
* Opportunities for Growth:
* The opportunity to progress your career in a dynamic and supportive environment.
* Training and Development:
* Ongoing training and development opportunities to enhance your skills and knowledge.
About Us:
* Culture:
* We have a strong commitment to our employees' well-being and offer a supportive and inclusive work environment.
* Values:
* We value integrity, respect, and teamwork.