We are seeking a visionary leader to drive growth and excellence in our network of member stores. As the State Sales and Support Manager, you will be responsible for supporting and growing our member stores, driving retail and trade excellence from strategy to store shelves.
Key Responsibilities:
* Growing the Market – Boost sales, margins and member value with strategic planning and community spirit.
* Leading with Vision – Inspire and lead a high-performing state team aligned with our values: Family. Village.
* Retail & Trade Excellence – Help implement national programs like Sapphire and Store of the Future, tailored for our DIY and trade heroes.
* Member Relationships – Be the voice of IHG in WA. Build trust, spark ideas and help members thrive through change.
* Operational Oversight – Ensure operational efficiency and effectiveness.
Your Qualifications:
* A strategic, purpose-led leader with a head for business and a heart for community.
* You understand what makes independent businesses tick — and how to help them grow.
* Experienced in wholesale, trade, or retail distribution — and ready to influence at every level.
* A strong coach and communicator who can bring people together to make big things happen.
* Passionate, curious, and never afraid to roll up your sleeves.
About Us:
We are a national network that puts people before profits. We're serious about independence, passionate about local impact, and proud to support the businesses that keep Australia building.
This is a chance to leave a lasting legacy for our members, our communities, and the future of hardware.