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Account manager

Gold Coast
A&L
Accountancy Manager
Posted: 12 December
Offer description

A&L Windows & Doors have been manufacturing quality windows, doors and screens for over 40 years. We draw on a rich, proven history and an exciting focus on the future. With showrooms throughout Australia, our continued growth is driven by innovative products and the highest level of customer service on the market. We are part of the larger VENTORA group of companies, which employs 4,500 people across multiple sites and states.


About the Role

We're looking for a strategic and customer-focused Account Manager to join A&L and take ownership of high-value relationships across South East Queensland. This is a pivotal role that blends territory management with key account stewardship, ensuring long-term partnerships and delivering exceptional service to our most important clients.

You'll be predominantly on the road, proactively identifying new business opportunities while nurturing and expanding existing accounts. Your ability to plan, organise and execute sales strategies will be critical to exceeding your targets and strengthening our market position.


Key Responsibilities

* Deepen product and industry knowledge to become a trusted advisor to key clients
* Conduct regular site visits and strategic reviews to understand pipeline and product needs
* Coordinate with internal teams to ensure timely delivery and issue resolution
* Analyse account performance and identify upselling/cross-selling opportunities
* Develop tailored account plans and report on KPIs
* Act as the primary contact for escalations and ensure swift resolution


About You

* Proven experience in key account management within the construction industry
* Strong technical aptitude and product knowledge (windows and doors highly advantageous)
* Excellent interpersonal and negotiation skills
* Ability to work independently and collaborate across teams
* Understanding of regulatory and industry requirements


What's on Offer

* Competitive base salary + uncapped incentive based on new business revenue
* Fully serviced vehicle, laptop and mobile
* Paid birthday leave + Christmas/New Year shutdown
* Career progression within a 4,500-employee group


Next Steps

If you're highly organised, relationship-focused and ready to make your mark in a growing business, we'd love to hear from you.

Applicants must have legal rights to work in Australia and be willing to undertake a pre-employment check.

Important: Our business will be closed from 19 December and reopen on 12 January. No contact will be made during this period. Applications will be reviewed after reopening.

Agencies will only be engaged if required. Please do not contact us or send applicants unless requested by the Talent Acquisition Team.

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