Improving Lives
At IMPACT Community Services Limited, our vision is to improve the lives of the most vulnerable and marginalised members of our community. Since 1978, we have been supporting local people experiencing disadvantage, poverty, and exclusion.
We are a Child Safe Organisation committed to the safety and wellbeing of children and young people.
About Our New Program
HERE – Hope Empower Resilient Enable is a new program funded by Queensland Health, designed to provide early intervention and non-clinical psychosocial mental health supports to young people up to 18 years of age who are at risk of disconnecting due to a mental health condition.
The program will operate within the Wide Bay Hospital and Health Services catchment, with team members located at our Bundaberg office, Hervey Bay, and Agnes Water sites.
Role Overview
We are seeking a passionate and dedicated Youth Worker to join our Fraser Coast team. This is a full-time fixed term position until 30 June 2026.
Travel within the Hervey Bay area will be required, and a company vehicle will be available.
Key Responsibilities
* Provide One-on-One Support: Offer individual support, mentoring, and coaching to young people to help them overcome challenges and achieve their goals.
* Facilitate Group Programs: Develop and deliver group programs and activities that engage and empower youth, promoting positive relationships and healthy lifestyles.
* Collaborate with Stakeholders: Work closely with other community organisations and stakeholders to deliver holistic support to young people and their families.
* Maintain Case Notes: Accurately maintain detailed case notes and records in accordance with organisational and departmental policies and procedures.
* Advocate for Young People: Advocate for the needs of young people and their families within the community, ensuring their voices are heard and respected.
* Develop Initiatives: Contribute to the development and implementation of youth-focused initiatives that address the needs of the community.
Our Requirements
* Youth Work Experience: Demonstrated experience working with youth aged up to 18, particularly those facing challenges.
* Qualifications: Certificate IV in Youth Work, Mental Health, or equivalent is desirable.
* Communication Skills: Strong communication and interpersonal skills to build rapport with clients and work effectively with a geographically dispersed team.
* Collaboration: Ability to work collaboratively with external partners, such as General Practitioners and schools.
* Empathy and Passion: Empathy, patience, and a genuine passion for supporting the wellbeing of young people.
* Knowledge: Knowledge of relevant legislation, policies, and community resources.
* Driver's Licence: Current driver's licence.
Our Benefits
* Rostered Day Off: A fortnightly Rostered Day Off (RDO).
* Salary Packaging: Salary packaging up to $18,500 per year.
* Birthday Bonus: Birthday bonus day off.
* Community Giving: Paid 2 hours per month to donate to a worthy cause of your choice.
* Professional Development: Opportunities for advancement with our 'grow your own' approach.
* Leadership Programs: Leadership programs with the Institute of Managers and Leaders.
* Leaders Lab: Development support for employees aspiring to leadership roles.
* Workplace Chaplaincy: Workplace Chaplaincy for face-to-face, confidential support.
* Westpac Corporate Partner Program: Westpac Corporate Partner program with discounted bank products and financial education.
* Corporate Gym Membership: Corporate Gym Membership offer.
* Reimbursement: Reimbursement for Working with Children and NDIS Worker screening clearances.
How to Apply
Please submit your application today, including your cover letter addressing the above selection criteria and an up-to-date Resume (including 2 recent, professional referees).
IMPACT welcomes all applications, including from Indigenous Australians, people with a lived experience of mental health concerns and recovery, a disability, those who identify as LGBTIQ+, and from culturally and linguistically diverse backgrounds.
We believe that diversity in our workplace makes us stronger and we provide equal opportunity to all. IMPACT is proud to be an INCLUSIVE EMPLOYER 2024-2025 with the Diversity Council Australia.