Job Description:
We are seeking a passionate and results-driven Customer Service Expert to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences that drive customer satisfaction and loyalty.
Key Responsibilities:
* Provide outstanding in-store customer service, ensuring customers receive the best possible experience.
* Identify products and services that meet customers' needs, building strong relationships through consultative selling.
* Develop customized solutions for customers, driving revenue growth and exceeding sales targets.
* Maintain a positive and resilient approach to customer service, adapting to changing customer needs and preferences.
Required Skills and Qualifications:
* Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
* Strong problem-solving and analytical skills, with the ability to identify opportunities and develop solutions.
* Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
* Knowledge of telecommunications products and services, with a passion for staying up-to-date on industry trends and developments.
Benefits:
* Flexible and inclusive parental leave policy.
* Access to learning programs and development opportunities.
* Monthly performance rewards and recognition programs.
* Benefits Your Way - Telstra.
What We Offer:
A dynamic and supportive work environment, with opportunities for career growth and development. Join our team today and take the first step towards a rewarding and challenging career as a Customer Service Expert.