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Mines rescue - administration officer

Newcastle
Coal Services
Administration Employee
Posted: 14h ago
Offer description

Posted Sunday 8 February 2026 at 1:00 pm | Expires Friday 20 February 2026 at 12:59 pm

OUR PURPOSE IS 'TO PROTECT'

WE CARE, WE WORK TOGETHER, WE MAKE A DIFFERENCE

Administration Officer

* Full-time Fixed Term Contract covering a period of parental leave
* Office based role at the Newcastle Mines Rescue Station with onsite parking available

About the role

In this role, you will provide efficient administrative support to our Mines Rescue team based in Argenton and assist with the day-to-day operations of the office.

Strong interpersonal skills are essential as this role involves communicating effectively with customers both over the phone and in person, ensuring positive interactions and building lasting relationships.

Your main responsibilities will include

* Providing administrative support to management and Mines Rescue staff
* Ensuring all documentation management complies with our system
* Liaising with customers and suppliers on various business matters
* Processing invoices for the team as required
* Contributing to consistent and appropriate communication within the team
* Reviewing current procedures and fostering a culture of continuous improvement

About you

Your education, experience and skills will include

* Previous administration experience is essential
* Strong written and verbal communication skills
* Experience working with aXcelerate, or other Learning Management Systems (desirable but not essential)
* Previous experience in a Registered Training Organisation (RTO) (desirable but not essential)
* High level of computer literacy with advanced skills in the use of Microsoft Office, particularly Word and Excel
* Ability to prioritise and organise work effectively whilst maintaining accuracy
* Certificate III in Business Administration (desirable)
* Previous experience in a customer service environment
* Friendly and professional outlook combined with a strong work ethic
* Demonstrated behaviours aligned to our company values and culture - We care, We work together, We make a difference

What we offer

* Friendly and supportive team culture
* Fixed term contract until December 2026 with the possibility to extend
* Full-time office-based role 8.15-hour days, Monday to Friday (0.75 hrs overtime per day)
* 5 weeks annual leave plus 20% leave loading
* 18 days personal leave & 3 days family and emergency leave
* Additional company holidays at Easter and Christmas
* Access to onsite gym and onsite parking
* Retailer discounts through Smart Spending App
* Access to Employee Assistance Program and novated leasing

About us

Coal Services is a Specialised Health and Safety Scheme that provides an integrated suite of services to help identify, assess, monitor, and control many risks inherent in the NSW coal mining industry. Our preventative and responsive services in the areas of workplace health and safety, workers compensation, emergency response and training help to deliver on our purpose, 'to protect'. Our purpose, vision and values are aligned to focus on the safety and health of our industry and its workers. To learn more about Coal Services, visit us at https://www.coalservices.com.au/

* Permanentroles are open only to Australian and New Zealand Permanent Residents or Citizens.Visa holders with unlimited right to work in Australiawillbe considered for Fixed Term Contracts
* Successful applicants will be require d to complete a background check (including criminal history, Covid vaccination/medical exemption and references) prior to commencement of employment
* We take our responsibility to protect the industry that we work in very seriously. Our People, Customers and Community safety and well-being are priorities for us

To apply

Please complete your details, click 'apply for this position' and attach a copy of your Cover Letter and Resume.

Applications close 20 February 2026. Please note applications may be shortlisted and progressed prior to the closing date.

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