Directly reporting to the Finance Business Partner, the Implementation Manager will work closely with the Retail segment of the Commercial Properties division
This role oversees implementation of a new ERP for the retail business (Odoo) along with associated processes that delivers continuous improvement, compliance and business synergies that underpin effective operations.
Responsibilities
* Gather and analyse critical information and data, eliciting and documenting functional and non-functional (technical) requirements
* Managing the "as is" and "to be" process
* Discover primary business objectives by analysing processes, technologies and systems
* Business process mapping: Provide clear, concise project plans and effectively manage them
* Liaise with external ERP implementation team and other professionals to ensure solutions are correctly implemented
* Build, develop and maintain strong working relationships with internal and external stakeholders and identify areas of improvement by outlining problems, opportunities and solutions
* Develop clear and concise training/process documents
* Utilise excellent communication skills to manage expectations, maximise output and present critical information such as recommendations
* Identify areas of improvement by outlining problems, opportunities and solutions which are to be reported back to stakeholders
* Coordination of suppliers and or resources on projects. Assist the business with financial transformation, driving process improvement initiatives
* Manage the system validation, testing & roll-out plan of the project and evaluate end-user readiness
* Respectfully challenge team members with a mindset of best practice and continuous improvement
* Support the change management framework
Knowledge, Experience And Attributes Sought
* Minimum 3 years' experience in a systems-based role
* Experience managing digital and data projects and applying project management best practice
* Proven experience implementing technical solution projects
* Strong stakeholder management experience, a clear communicator with the ability to build relationships.
* A person who is approachable with excellent interpersonal skills combined with the ability to influence peers
* Outstanding work ethic and commitment to customer service
* A professional, confident and self-assured person with the ability to demonstrate flexibility and apply learnings to improve project success
* Ability to effectively engage subject matter experts and understand technical topics
* Ability to work flexible hours
* Full working rights within Australia
* A background in accounting is desirable
* Experience with Retail ERP implementation / Odoo is desirable
Personal attributes sought
* Ability to perform day to day duties with a commercial mindset
* Superior written and verbal communication
* Listens, understands, and adapts to an audience and can communicate clearly and persuasively
* Proven ability to build effective relationships with key stakeholders across a business
* Takes ownership of outcomes, and can balance accuracy with timeliness
The Implementation Manager is a six-month contract position, with a view to extend, based in Sydney, Brisbane or Dubbo. The successful candidate must be available for frequent travel to Dubbo, NSW.
For more information, please contact