Retirement Living & Customer Contract Manager Retirement Living & Customer Contract Manager 2 weeks ago Be among the first 25 applicants Bruce, ACT, Australia, 2617 Permanent Closing on: Jun 28 2025 Add to favourites Favourite View favouritesPosition DescriptionCalvary Haydon Retirement CommunityRetirement Living & Customer Contract Manager - Part TimePermanent Part Time Position Exciting Carer Progression Opportunity Make a Difference at One of Australia's Leading Health Care Providers About The RoleThis position is a joint Retirement Living Manager (RLM), 3 days per week and The Customer and Contract Lead (CCL) position, 1 day per week.The RLM role is responsible for the overall management of all day to day operations of the Village, this position works with the residents of Haydons Retirement Village to promote the wellbeing of residents and the health of the community in which they live.
This position is three (3) days per week.The CCL is responsible for community business development (community engagement, referrer channels and maximising commercial outcomes for the Homes through optimising occupancy of suitable residents).
This position is one (1) day per week.This role is crucial in ensuring occupancy levels are maintained working proactively with customers in consultation with both the management and clinical teams to provide quality care accommodation solutions to meet the needs of the customer.They will also work closely with prospective Residents, their Families and Friends, to deliver accurate pricing and contracting information to customers, and to satisfy legislative requirements.We are looking for Retirement Living & Customer Contract Manager to join our team at Calvary Haydon Retirement CommunityWhat You BringPrevious experience and understanding of placement of aged care consumers including facility, retirement Home/ independent living settings Demonstrated sales experience Demonstrated financial acumen Demonstrated experience in consultation processes, including problem solving Specialised competencies in customer service, the co-ordination of a range of complex services and building effective customer relationships Strong attention to detail and compliance orientation Excellent communication skills, written and oral Demonstrated experience in liaising with external services Proven skills in collection and analysis of information and demonstrated knowledge and experience in health and/or aged care management.
For further information please contact Ben Williams, General Manager, via email at About CalvaryWe are a leading provider of quality, integrated care that puts our patients, residents and clients at the centre of everything we do.
Calvary offers flexible careers in clinical, allied health, hospitality, ICT and health administration, mission, leadership, management and more.
Founded in Australia in 1885, we're one of the largest providers of health, aged and community care with over 18,000 staff and volunteers, 14 Public and Private Hospitals, 72 Residential Care and Retirement Communities and 19 Community Care Centres.As an equal opportunity employer, we value diversity and are committed to fostering a workplace that is respectful, welcoming and inclusive where people are supported to draw strengths from their identity, culture and community.
We value the integral dignity of each person and we encourage applications from First Nations peoples, people living with a disability, LGBTIQ+ people, people who have come to Australia as migrants or refugees and veterans.Why work for Calvary?At Calvary, our staff matter.Join our team, learn with purpose and drive positive impact in one of Australia's largest healthcare providers across Public and Private Hospitals, Residential Aged Care and Home Care.With over 130 years' experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.Your benefits:NFP salary packaging benefits, discounted health insurance and gym memberships Paid parental leave Training, development pathways and career opportunities Flexible hours that make sense for you Apply now to start your career in an organisation that is making a positive difference in the community.Please note the following:As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, NDIS/WWCC/WWVP checks, and a health evaluation to ensure suitability for the role You will be required to provide evidence of immunisation as required for your role.
Seniority level Seniority level Entry level Employment type Employment type Contract Job function Job function Management and Manufacturing Industries Hospitals and Health Care Referrals increase your chances of interviewing at Calvary Health Care by 2x Get notified about new Contract Manager jobs in Canberra, Australian Capital Territory, Australia .
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