MineStar Subscription Role Overview
The MineStar Subscription Specialist plays a pivotal role in managing day-to-day MineStar subscription activities, ensuring seamless relationships with customers and timely financial metrics. This position is aligned with the objectives of accurate and timely billing of new and renewed MineStar subscriptions.
Key Responsibilities:
* Effective management and billing of MineStar subscriptions
* Maintenance of positive customer relationships
* Tracking monthly financial metrics
Requirements:
This role requires:
* Demonstrated passion for building strong customer relationships
* Ability to assess, prioritise and escalate issues and solutions effectively
* High level problem-solving skills with attention to detail
* Strong communication and interpersonal skills
* Time management and organisational skills with ability to manage fluctuating workloads
Benefits:
We offer:
* A competitive salary package
* Ongoing training and development opportunities
* A collaborative and inclusive work environment
* Opportunities for career growth and advancement
What We Offer:
We pride ourselves on our commitment to excellence and our values of Safety, Pride, Accountability, Respect, and Customer satisfaction.