Starcom is part of Publicis Groupe, one of the world's largest advertising companies, home to connected media, data, creative and technology brands including Leo Burnett, Saatchi & Saatchi, Zenith, Spark and Publicis Sapient.
Starcom helps forward-thinking brands grow by focusing on what matters most: high-value audiences, media, ideas and metrics. We leverage the Groupe's unique data assets, advanced technology and AI solutions, and deep media partnerships to create media experiences that move people and business metrics.
Our philosophy is simple: Focus for Growth. In a world of endless choice and shrinking budgets, doing less, better is the fastest way to unlock sustainable growth.
Our proprietary Focus Framework fuses data, creativity and identity to design media experiences that change attitudes and drive action across the customer journey. We prove what works before you invest, so every dollar works harder.
Focus is critical because today's media landscape is faster, noisier and more fragmented than ever. Short-term wins dominate. Long-term momentum suffers. We see this as an opportunity. Change isn't a threat, it's an opening. We help clients navigate the 'now' and the 'next' by knowing what counts, not chasing every shiny object.
The role:
The Account Director works closely with the Business Director in driving client business growth by unlocking the client's business opportunity and Starcom capability, delivering outstanding client service, innovative and ambitious client solutions and driving communication planning excellence. As a valued member of the team, the Account Director is responsible for driving and enhancing our agency's culture of Never Standing Still.
Key Responsibilities:
Client:
* Builds strong client relationships as a trusted advisor with mid -level client and industry stakeholders
* Leads client activity to deliver innovative and ambitious communications plans that deliver client objectives and key performance indicators
* Deepens the client relationship to ensure retention and growth
* Has a deep client business understanding in order to ensure best audience and business outcomes are delivered.
Commercial:
* Support CDS/BD in driving the team's organic revenue growth target across key clients
* Ensure that all solutions are anchored in driving the desired business outcome
* Manages systems for forecasting accurate spend and track progress
* Plays a key part in client pitches, delivering market leading planning responses
* Liaises frequently with investment team to ensure plans consider trading requirements
* Collaborate with finance and senior leadership to ensure forecasts are delivered with 100% accuracy
People:
* Lead, mentor, and develop a high-performing team, ensuring clear career progression pathways
* Manages team to ensure they also build strong relationships with their counterparts to deliver outstanding client service
* Works collaboratively with the Strategy and Planning team to deliver innovative and strategic solutions for clients
* Drive a culture of learning, innovation, and continuous improvement within the team and cultivate a culture of Never Standing Still amongst the team
* Develops best practice and more efficient ways of working and to ensure this is followed by teams
Skills & Competencies:
* Strong all round client knowledge and client relationship skills
* Strong overall knowledge of Starcom products and services
* Strong business Acumen
* Knowledge of industry standard planning tools
* Highly proficient in Excel, Word and PowerPoint to a good standard
* Experience leading medium client/team
* Experience working in cross-functional teams
* Strong Communications Planning experience including digital channels
* Strong relationships with senior media owners
* Attention to detail that is second to none
Additional Information
Publicis Groupe benefits: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses. You can learn more about us at
Enjoy all the perks that come with our network offering:
* A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing.
* A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach — "working your way with us."
* Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
* Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes.
* A culture of open feedback and support to reach your goals through our Career Conversations program.
* A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, Égalité, enABLE, EmbRACE, and Écologique committees.
* Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service.
* Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
* Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave.
* Access to counsellors, psychologists, and professionals through Sonder, an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs.
* A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses. Read more about our Working With Cancer Pledge:
* Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network.
If you don't tick every box in this ad, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes — so if this role resonates with you, please apply.
Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.
Uniqueness is powerful; without it, we wouldn't be where we are today. So be you — we like it that way.
We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via ; your personal information will be kept confidential.