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Federal it service desk lead: sla-driven operations

Canberra
Unisys
IT
Posted: 13 June
Offer description

Unisys in Canberra is seeking a Service Desk Operations Manager to provide operational leadership in supporting a Federal Government client. You will oversee daily activities, manage staffing, and ensure compliance with SLAs and policies.

The ideal candidate holds a Bachelor's degree and has 2–4 years of relevant experience in IT Service Desk environments. Strong communication and problem-solving skills are essential, along with NV1/NV2 security clearance.

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