Overview
We are seeking a highly skilled and motivated ICT Customer Support Officer to join our innovative team. This role will include both hardware and software support and is critical in maintaining and enhancing our technological infrastructure, ensuring seamless operations, and supporting our commitment to excellence in patient care.
Benefits
Competitive salary commensurate with experience
Opportunity to work with cutting-edge dental technology
Professional development opportunities
Sponsorship for the right international candidate to work in Australia
Task & Responsibilities
Determine software and hardware requirements to provide solutions to problems
Respond to inquiries about software and hardware problems
Adapt existing programs to meet users' requirements
Install and download appropriate software
Ensure efficient use of applications and equipment
Implement computer networks
Set up and maintain patient database systems
Ensure data integrity and security
Implement backup and recovery procedures
Optimize database performance for quick access to patient records
Integrate database with other clinic systems (e.g., appointment scheduling, billing)
Create custom reports for business analytics and patient care insights
Ensure compliance with data protection regulations
Qualifications & Experience
Minimum Diploma level qualification in Information Technology, Computer Science, or a related field
Minimum 3 years of experience in ICT support roles
Strong knowledge of database management and cybersecurity
Familiarity with healthcare IT systems and regulations
Excellent problem-solving and communication skills
About Company
Alexander Drive Dental Clinic is a well-established dental clinic in Dianella open after hours for your convenience. We strive to ensure that your general dental and cosmetic dental needs are achieved, giving you that perfect smile every time. Our team of friendly dentists in Perth is ready to advise on whatever your dental need is. We offer a range of treatments including dental implants, general dental check-ups for families, cosmetic dentistry, teeth whitening, Invisalign and more.
This job is posted from Workinitiatives platform.
Job Details
Work Type: Full time
Salary: $78,******,000
Job Publish: **********
Job Expire: **********
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