OverviewBIG4 Easts Beach Holiday Park at Kiama has been delivering memorable holiday experiences to our guests for 90 years.
We are currently seeking an enthusiastic and dedicated professional who will assist in providing exceptional customer service to our guests at our busy 500 site holiday park.ResponsibilitiesProvide a memorable holiday experience for our guestsProvide prompt and friendly customer service when taking bookings, during check in or check out and when addressing guest requests or complaintsUse Newbook reservation system to process all reservationsMaintain accurate guest accountsPerform all routine front office dutiesCommunicate and coordinate with various departments such as grounds, housekeeping and cafeRequirementsA natural ability and passion to deliver exceptional customer serviceExperience within a front office environment is preferredComputer and Microsoft Office experienceHigh level of attention to detailDown to earth team player with high level of initiativeLoves a challenge and can work in a high pressure workplace with proven ability to balance the two activities of customer service and completing set tasksFlexibility & Reliability a mustDriver\'s LicenceAbility to work unsupervisedHow to applyIf you feel that you have the right skills and attributes for this position please apply via SeekApplications close Friday 19th September 2025An Independent Member of BIG4 Holiday Parks of Australia Pty Ltd
#J-18808-Ljbffr
📌 Full Time Front Office Administrator - Kiama
🏢 ILLAWARRA MERCURY
📍 Wollongong