Store Manager – Launceston
Mortels Sheepskin Factory | Full-Time or Part-Time (Job Share Considered)
Mortels is a proudly Australian, family-owned business with a rich manufacturing history dating back to 1958. We are seeking a capable, grounded and people-focused Store Manager to lead our Launceston store and represent our brand with warmth, consistency and professionalism.
This role is ideal for someone who values responsibility, stability and leadership — and who understands that a successful store runs smoothly, calmly and reliably for staff and customers alike.
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The Role
As Store Manager, you will be responsible for the day-to-day operation of the Launceston store, including:
* Driving sales through excellent customer service and product knowledge
* Inventory management — monitoring stock levels, ordering, receiving and stock control
* Staff leadership — training, rostering, mentoring and supporting the team
* Visual merchandising and maintaining high presentation standards
* Coordinating with other Mortels stores on fulfilment, packaging and shipping of online orders
* Liaising with our marketing team, including supplying photos and short videos as required
* Updating and managing local store social media pages
* Ensuring the store is open, operational and well-staffed every business day
This is a hands-on leadership role, suited to someone who leads by example and takes pride in a well-run store.
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Employment Options
We are flexible and open to the right structure for the right person:
* Full-time (5 days per week, with flexibility to cover 6–7 days when required at short notice), or
* Part-time / Job Share (2 managers sharing responsibility across 7 days)
Start date: Late January
Training:
* Approximately 3 weeks in-store with the outgoing manager in Launceston
* 1 week training at our Head Office / Store / Factory in Thornton, NSW (travel arranged)
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About You
You will bring maturity, calm leadership and strong personal accountability to the role. We are looking for someone who:
* Has experience in retail management or senior retail leadership
* Is organised, reliable and confident making decisions
* Leads with wisdom, consistency and emotional intelligence
* Can inspire and motivate others through steady, respectful leadership
* Understands the importance of commitment, loyalty and responsibility in a small team
* Is physically capable of moving stock between ground and first floor levels, including navigating a historic timber staircase
* Values a people-first workplace while maintaining strong focus on business continuity
While we are a family-first business in values, it is essential our managers share a strong commitment compass — ensuring the business operates smoothly, professionally and without unnecessary drama.
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Performance & Support
We do not operate on formal KPIs. However, we do have clear expectations around:
* Customer Service standards
* Store standards
* Team engagement
* Business growth
You will be supported with established systems, strong marketing, quality Australian-made products, and a collaborative head office team to help you succeed.
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Mandatory Requirements
* National Police Check (provided with application or at interview stage)
* References from previous employers or personal references from respected members of the community
* Availability to work weekends and additional days when required
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Why Join Mortels
* Long-established, values-driven Australian family business
* Supportive leadership and genuine respect for staff
* High-quality, Australian-made products you can be proud to represent
* A stable role with autonomy, trust and responsibility
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If you are looking for a leadership role where integrity, reliability and people skills matter, and where your contribution genuinely counts, we would love to hear from you.
Apply via SEEK with your resume and a short cover letter outlining why this role suits you.