About the business
Delta Panels is a family-owned business which has grown to be at the forefront in the manufacture and supply of high-quality insulated panel systems.
The company continues to grow and is now looking for Administrators & Customer Services to assist with meeting demands. The position is Full-time with an immediate start.
About the role
Assist with provision of a full range of administrative responsibilities.
As an Administrator & Customer Service, you will be part of a small team and some of your key responsibilities will include but are not limited to the following:
* Process orders under strict deadlines through accounting software
* Communicate with customers to track orders and keep communications open where orders have discrepancies
* Assist with managing order schedule and collaborate with other departments for effective production/despatch date of orders
* Assist with processing claims from customers
* Liaise with customers to communicate findings and provide updates on claim resolution
Organize and coordinate product remakes, reworks, or credits as required
- Evaluate all orders and ensure accuracy of all forms and inform management for all incomplete orders and verify client information to deliver product efficiently
- Provide a friendly customer-oriented service when dealing with telephone enquiries and in-person encounters with customers
- Provide general administrative services and correspondence
- Assist with provision of effective and efficient administration of documents and support to Managers and fellow employees
- Ad hoc duties
Skills and experience
* High attention to details
* Experience in data entry
* Time management
* Excellent communication skills, phone manner, verbal and written
* Excellent computer literacy skills – Microsoft, Accounting software etc
* Ability to work under limited supervision and meet data entry deadlines
* Demonstrated ability to communicate effectively with customers
* Highly motivated and the ability to work well in a team environment
* Experience in using MYOB Account right not essential but will be an advantage
Benefits and perks
* On-site Parking
* Amazing and supportive team
* Opportunities to develop and grow along with our growing business
If you believe you are the right person to join our team, please click "APPLY NOW".
Please note only suitable candidates will be shortlisted