Doctor Northbridge is seeking a friendly and experienced Medical Receptionist to join our team at our conveniently located practice in Northbridge, Western Australia. This is a casual position, offering flexible work hours to suit your needs. As a Medical Receptionist, you will play a key role in ensuring the smooth running of our medical practice and providing exceptional customer service to our patients.
What you'll be doing
* Greeting and welcoming patients to the practice in a friendly and professional manner
* Handling incoming phone calls, booking appointments, and managing the practice's appointment schedule
* Preparing and maintaining patient files and medical records in a confidential manner
* Assisting with administrative tasks such as invoicing, data entry, and general office duties
* Providing support to the clinical team as required
* Maintaining a high level of customer service and ensuring a positive patient experience
What we're looking for
* Previous experience as a Medical Receptionist or in a similar customer service‐oriented role
* Strong communication and interpersonal skills, with the ability to interact with patients, clinicians, and colleagues in a professional and empathetic manner
* Excellent organisational and time‐management skills, with the ability to multitask and prioritise effectively
* Proficiency in using medical software and computer systems
* Proficiency in Microsoft Office suite applications
* A friendly, positive, and proactive attitude with a commitment to providing exceptional patient care
* Valid Australian work rights or appropriate work visa
We are an equal opportunity employer and welcome applicants from all backgrounds.
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