– for our customers, our communities, and our people. We believe in creating opportunities that truly matter, helping you thrive both professionally and personally. That's why we offer benefits that make a real difference in your life.**to access great financial benefits**– with discounts on Latitude products and services. To support the performance of the business, we are investing in operational excellence and risk maturity to ensure our foundations are strong, scalable, and compliant - while continuing to innovate and grow. As Operational Excellence (Line 1 Risk) Manager, you will lead the uplift of risk and control practices within our Sales Finance business. Sitting in the first line, you'll work across product, pricing, marketing, and partner management to ensure risks are proactively identified, processes are efficient and compliant, and control environments are embedded in how we work. You will champion operational improvement while keeping customer, partner, and regulatory outcomes front and centre **this role, you'll:**Collaborate with the end-to-end value chain to ensure new initiatives are launched with fit-for-purpose risk frameworks and documented controls. Drive process optimisation through automation, documentation, and clearer roles/responsibilities. 5+ years of experience in operational risk, controls, or operations management roles in financial services or fintech. Strong working knowledge of Line 1 vs Line 2 responsibilities and risk frameworks (e.g. Risk and Control Self Assessments (RCSA), control testing, remediation planning and execution). Hands-on experience improving or redesigning operational processes in a regulated environment. Digital payments, cards, and loans is what we offer - but what we really are is a platform that helps people shop and live better. We're not engaging any recruitment agencies for this role, so if you're interested. Please apply directly!In addition to a great culture, challenging work and the chance to grow your career, Latitude also offers a comprehensive suite of employee benefits, designed to be as individual as each of our employees. From superannuation and short term incentives to flexible working policies and a comprehensive employee assistance program, there are Latitude benefits to support your working and personal life. Additionally, the 'Congratitude' recognition program exists to reinforce our spirit of teamwork and achievement, and have a little fun along the way#J-18808-Ljbffr