Please refer to Crown Resorts for more Concierge page is loaded## Hotel Conciergelocations: Sydneytime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 30, 2026 (19 days left to apply)job requisition id: R6370**Better begins here**Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.**The role:**Crown Sydney is looking for exceptional talent to join our Hotel Concierge team on a full-time, permanent basis. You'll be an ambassador for Crown Sydney, providing elevated and personalised experiences for a range of guests, visitors and customers during their stay. Based in the heart of the hotel lobby, you'll coordinate restaurant bookings, limousines, tickets and admission to local attractions, as well as providing information on Crown Rewards, retail, gaming, F&B and entertainment events, activities and services across the property.**You'll be:*** Delivering professional, smooth and effective daily operations of the Hotel Concierge desk* Providing suggestions and coordinating activity services for guests such as facilities, bookings & reservations* Offering excellent product knowledge of current & upcoming events at Crown Hotels and the broader Crown complex* Collaborating with other departments such as Front Office, Bell, Spa, Gaming and Food & Beverage* Ensuring data entry/admin and history records are managed accurately in the Opera PMS and SevenRooms**You'll have:*** Availability to work shifts between 7 am and 11 pm* Ability to commit to shifts across a 7-day rotating roster, including nights, weekends and public holidays* Experience in a similar frontline / customer-facing role within a busy, high-volume hotel environment* Understanding of Property Management Systems (preferably OPERA)* Proven ability and skills to provide superior customer service standards and requirements in a luxury setting**What we offer you:*** Full-time, permanent opportunity based in the luxurious Crown Sydney* Complimentary meals at our on-site staff restaurant + discounts at various F&B venues on property* Generous accommodation discounts across Crown Resorts in Sydney, Melbourne & Perth* A uniform that's washed and laundered free for every shift by our on-site wardrobe team* Chance to take part and be rewarded in Crown's group-wide recognition and awards program* Ability to be an active member and contribute to Crown's community, diversity & inclusion committees* Access to discounts with our corporate partners – including tickets to events, performances and moreOn top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.locations: Sydneytime type: Full timeposted on: Posted 4 Days Agotime left to apply: End Date: March 22, 2026 (11 days left to apply)You can expect better exposure, opportunities, experiences, and learning. It's a place where you can create joy for the people who visit us, the cities we live in and the teams we work with. Supported by your leader, you can enjoy a better balance in your lifestyle and feel a better you.#J-18808-Ljbffr