Customer Service Professional
We are seeking an experienced professional to manage high-volume customer interactions in a fast-paced environment.
Key responsibilities include:
* Providing accurate, friendly, and timely assistance via multiple channels.
* Processing orders, responding to inquiries, and offering general support using internal systems.
* Delivering exceptional customer experiences through professionalism, empathy, and efficiency.
* Contributing to smooth day-to-day operations by providing administrative support as required.
Requirements
* Previous experience in customer-facing roles, preferably in call centres or similar environments.
* Excellent communication and interpersonal skills with a strong customer focus.
* Strong attention to detail, organisational abilities, and the capacity to multitask effectively.
* Reliability, including a valid driver's license and access to reliable transportation.