Overview
Join to apply for the Inside Sales Coordinator - QLD role at ZIM Integrated Shipping Services.
Identity opportunities to build and develop business or customer relationships.
Responsibilities
- Sales Administration, including: Inside Sales, Quoting Rates, Filing Rate Requests and Customer requirements through trade desk and Handling sales enquiries / communication.
- Support the Business Development Manager generate required reports and sales information
- Maintain and grow customers relationship
- Support the agency strive to continuously improve client satisfaction and overall account performance (i.e. attained, retained, contained and lost)
- Deliver a positive customer experience at all opportunities to both internal and external stakeholders whilst ensuring compliance with regulatory and liner requirements
- Ongoing review of account activity to maintain an up to date account profile
- Assist in the resolution and trouble shoot outstanding accounts
- Generate accurate documentation with minimal error rate, in compliance with company policies
- Analyze market trends affecting the market, with targeted focus to developed recent accounts
- Take responsibility on OBL receipt, printing, and release in BNE, working closely with CS team in SYD to ensure done correctly before handing over documents to clients/courier
- Office administration support for BNE where needed
Qualifications
- Experience in Business Development / Sales, experience in Logistics highly regarded
- Hunger to secure new business
- Passion to meet and exceed customer needs
- Agility and adaptability
- Strong attention to detail
- Clear and concise communication skills
Job details
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Other
- Industries: Transportation, Logistics, Supply Chain and Storage
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📌 Inside Sales Coordinator - QLD
🏢 ZIM Integrated Shipping Services
📍 Brisbane City