* Represent SVHM in Victorian Hospitals Industrial Association (VHIA) reference groups and lead SVHM representation to VHIA for all industrial matters* Manage portfolio allocation in the team, aligning the requirements of the organisation and resources available, whilst acting as an escalation point for case review, grievance management and resolving operational issues* Collaborate with People & Culture colleagues in People Services, Payroll, Talent, Workplace Relations and Occupational Health & Safety to ensure clear processes and responsibilities across the teams whilst delivering a high-level service to SVHM* Manage conflict, employee relations and industrial relations scenarios including liaising with employees, executive leadership and/or Unions* Drive workplace change in collaboration with managers, developing processes and implementation plans complying with relevant industrial instruments and legislation* Manage performance and conduct across the team, ensuring high levels of capability including regular reviews, ongoing feedback, development plans and addressing issues that may arise* Tertiary qualifications in Human Resources or Industrial Relations* Clearly demonstrable experience in providing generalist human resources services in a unionised environment* Employee and/or industrial relations capabilities, including contemporary understanding of legislation and hands on experience in enterprise agreement interpretation and implementation* Experience in managing Fair Work Commission cases including representation at the Commission* Strong business partnering and consultation skills, comfortable operating across all organisational tiers* High level leadership qualities, with a focus on developing individuals whilst uplifting team capability* A commitment to professional development, with a strong understanding of contemporary People & Culture practices* Provides accurate advice and interpretation of employment terms and conditions of employees in accordance with the relevant Enterprise Agreement and work to resolve any issues in a timely manner* Provides a high level of advice and strategy to managers to assist in managing performance of employees and operational issues* Manages conflict, employee relations and industrial relations scenarios in the service area which may require contact with employees and/or Unions* Provide advice or support in relation to disputes and grievances including management of cases externally referred to Fair Work Commission (or other jurisdictions)* Supervise or carry out investigations as required alongside managers to ensure relevant procedures are followed and outcomes are aligned to the organisation's* Deliver an exemplary level of customer service which displays flexibility, availability and understanding of the needs of the service area* Support key organisational initiatives that develop and grow employees and supports organisational outcomes* Work with senior leaders and Executive Directors to develop succession plans and support the execution of talent management activities* Drives workplace change in conjunction with key managers and develops processes and implementation plans which comply with relevant industrial instruments and legislation* In partnership with key managers and the Executive, participates in strategic planning initiatives, provides sound advice Lead a team of P&C professionals: · Manage portfolio allocation in the team, to align the requirements of the organisation and the resources available within the team* Act as an escalation point for case review, grievance management and resolving operational issues within the assigned portfolio* Manage the performance and conduct of the team to ensure a high level of performance. Includes regular performance reviews, ongoing feedback, development plans and addressing any issues that may arise* Work with P&C colleagues in People Services, Payroll, Talent, Workplace Relations, Occupational Health & Safety to ensure clear processes and responsibilities across the teams to deliver a high-level service to SVHM* Actively participate in the People Partnering leadership team using expert knowledge, flexibility and commitment to ensure the People Partnering team deliver high-level service to SVHM* Maintains HR/IR reporting at the direction of the Head of People Partnering Industrial matters:* Represent SVHM in VHIA reference groups as allocated, ensuring representation of SVHM in sector-wide discussions and decisions, and ensure key sector-wide messages are communicated back to the People Partnering team and operational leaders* With support from People Change Lead, manage and coordinate all enterprise agreement negotiation activities as allocated on behalf of SVHM. This includes issuing notices, developing communication plans during negotiations, assess claims made in bargaining with assistance from finance, regularly briefing senior leaders, manage any protected industrial action if required, manage and coordinate implementation plans to Systems, Payroll and People Services teams, and run Workplace Implementation Committees* Manage the relationship with key employee representative groups to effectively manage any employee concerns, grievances and disputes.* Operational and strategic support to the business: Provides accurate advice and interpretation of employment terms and conditions of employees in accordance with the relevant Enterprise Agreement and work to resolve any issues in a timely manner* Provides a high level of advice and strategy to managers to assist in managing performance of employees and operational issues* Manages conflict, employee relations and industrial relations scenarios in the service area which may require contact with employees and/or Unions · Provide advice or support in relation to disputes and grievances including management of cases externally referred to Fair Work Commission (or other jurisdictions)* Supervise or carry out investigations as required alongside managers to ensure relevant procedures are followed and outcomes are aligned to the organisation's Code of Conduct* Deliver an exemplary level of customer service which displays flexibility, availability and understanding of the needs of the service area* Support key organisational initiatives that develop and grow employees and supports organisational outcomes* Work with senior leaders and Executive Directors to develop succession plans and support the execution of talent management activities* Drives workplace change in conjunction with key managers and develops processes and implementation plans which comply with relevant industrial instruments and legislation* In partnership with key managers and the Executive, participates in strategic planning initiatives, provides sound advice Lead a team of P&C professionals: Manage portfolio allocation in the team, to align the requirements of the organisation and the resources available within the team* Act as an escalation point for case review, grievance management and resolving operational issues within the assigned portfolio · Manage the performance and conduct of the team to ensure a high level of performance. Includes regular performance reviews, ongoing feedback, development plans and addressing any issues that may arise* Work with P&C colleagues in People Services, Payroll, Talent, Workplace Relations, Occupational Health & Safety to ensure clear processes and responsibilities across the teams to deliver a high-level service to SVHM* Actively participate in the People Partnering leadership team using expert knowledge, flexibility and commitment to ensure the People Partnering team deliver high-level service to SVHM* Maintains HR/IR reporting at the direction of the Head of People Partnering Industrial matters: Represent SVHM in VHIA reference groups as allocated, ensuring representation of SVHM in sector-wide discussions and decisions, and ensure key sector-wide messages#J-18808-Ljbffr