OverviewAdd expected salary to your profile for insightsWe have an exciting opportunity for a Part Time (between 19 - 38 hours per week depending on flight schedules) versatile and talented to join the Menzies Aviation Team based at the Perth Airport.Our passenger service team are responsible for providing exceptional customer service whilst ensuring the smooth handling of passengers from checking in, boarding, disembarkation and baggage collection.
Passenger Service Agents are also responsible for providing assistance to passengers with special needs.
Passenger Service Agents must ensure they are highly polished and have the ability to adapt to different tasks throughout their shift.Who we arePeople.
Passion.
Pride – the focus for our teams since 1833.
Since this time, we have evolved to become a key partner in the global aviation industry, delivering time-critical logistics services across six continents, over 34 countries and 200 locations.
At the heart of our business is our people.
If you are seeking a role with opportunities to learn and develop, this could be the beginning of an exciting journey.What you'll be doingProviding exceptional customer serviceProcess passenger check inValidate passport and documentsEnsure compliance with safety & security requirementsUse multi airline check in systemsBoarding gate duties, including announcementsAssisting special needs guestsParticipate in training activities and conduct on the job trainingWhat we need from youMust be reliable and motivated to workMotivation and flexibility to work on a 7-day rotational shift roster as per flight schedules.
This role will require shift work i.e., night shift, weekends & public holidays, and split shifts.Ability to work within a quick paced environment and ability to meet critical deadlinesAbility to work as part of a team and autonomouslyApplicants with experience in providing outstanding Customer ServiceApplicants will be required to undergo a Police check, Airport security check and pre-employment medical as part of the standard conditions of employmentWhat's in It for youA growing global company with ongoing career opportunitiesAirport locationLifeWorks Employee Assistance Program which has exclusive brand offers/discountsFREE ASICFREE UniformWork with international airlinesFully paid induction and TrainerRetail discounts at Duty FreeDiversityMenzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity.
We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented.
We believe everyone should feel valued and have the opportunity to reach their full potential.Next stepsIf you are excited by this career opportunity, click apply below to get started!
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📌 Passenger Service Agent - Perth Airport
🏢 Menzies Aviation
📍 Perth