Customer Service Role
We are seeking a Customer Service Officer/Accounts Coordinator to join our team at our Adelaide branch. The successful candidate will provide excellent customer service and support across phone calls, emails, and over the counter enquiries.
About the Job
* Provide exceptional customer service via phone, email, and in-person
* Respond to customer inquiries and resolve issues promptly
* Process transactions and maintain accurate records
* Collaborate with the Customer Service Manager to achieve team goals
Required Skills and Qualifications
To be successful in this role, you will need:
* Excellent communication and interpersonal skills
* A friendly and positive attitude
* Confidence navigating computer systems and multitasking
* Strong attention to detail and problem-solving ability
* A collaborative mindset with the ability to work independently
Benefits
* Permanent full-time role (40 hours per week)
* Weekly pay cycles
* Overtime opportunities for occasional Saturday morning rosters
* Company-owned modern office and warehouse facilities
* Monthly staff appreciation events
* Genuine career progression in a growing national company