Senior Product Manager - Corporate Transaction ProductsThe Everyday Business Banking (EBB) team supports the full spectrum of customers' everyday banking needs, from the smallest businesses to the largest corporates, and is responsible for Commercial Deposits, Merchants, and end-to-end business customer experience.
You will work in the squad responsible for the product and portfolio management of the Bank's business transaction accounts, including: Business Transaction Account; Society Cheque Account; Stream Working Capital Transaction Account; Standard Business Cheque Account and pooling facilities.Role overviewAs a Senior Product Manager (PM), you will be responsible and accountable for the end-to-end product management of Corporate transactional products for relationship-managed large businesses including State Governments and related entities.
You will collaborate with the broader squad to deliver customer and strategic outcomes that align with the Crew OKRs.
You will leverage domain knowledge, thought leadership, and strategic mindset to drive outcomes across the product lifecycle, including launching new features and initiatives, monitoring and driving product performance, meeting regulatory, operational risk and product governance requirements, optimising customer experience, and driving change across the business.ResponsibilitiesWork with the Product Owner and the team of Product Managers to develop the product strategy and work with frontline, technology, risk and operations stakeholders to bring the strategy to life.Analyse the financial and non-financial performance of the portfolio to derive insights about the products, their customers and opportunities for future enhancements.Collaborate with different new Technological and System teams to uplift or build new capabilities.Work with frontline teams and other internal business units to scope, analyse and meet customer needs.Be responsible for the implementation of product changes and enhancements that add value and optimise delivery.Proactively manage risks associated with the safe delivery of the product, including identifying and resolving complaints, issues, incidents and embedding operational processes and controls to improve the end-to-end control environment.Manage change to continuously improve the product offering and processes to facilitate the overall customer experience.Adhere to the Code of Conduct and maintain the standards of behaviour expected from Territorially, Professional and Ethical guidelines.We are looking for people who haveExperienced Product Manager with 7+ years of relevant experience in financial services, product management and/or process improvement.Experience working with new technology and system teams to uplift or build new capabilities.Demonstrated people leadership experience.Risk mindset – proactively identify, understand, discuss and act on current and future risks.Proven success in leading and executing a defined product strategic roadmap.Exceptional written and verbal communication.Strong change agent with the ability to challenge the status quo and guide your product team through changes.Strong stakeholder engagement and management capabilities; ability to influence without direct authority.Strong problem-solving capabilities with the ability to investigate and provide recommended options/solutions to complex problems.If you're already part of the Commonwealth Bank Group, you'll need to apply through Sidekick to submit a valid application.
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📌 Senior Product Manager - Corporate Transaction Products
🏢 Commonwealth Bank
📍 New South Wales