As a key leader within our retail operation, you will be responsible for driving exceptional customer service and achieving business objectives.
About the Role
* Develop and implement strategies to drive customer satisfaction through excellent teamwork and collaboration with colleagues.
* Support and develop your team members to achieve operational standards and deliver outstanding results.
* Play a pivotal role in supporting the Assistant Manager to lead and coach Department Managers and their teams.
The ideal candidate will possess strong leadership skills, effective communication abilities and a passion for delivering exceptional customer service. If you are a motivated and driven individual seeking a new challenge, we encourage you to apply for this exciting opportunity.
Key Responsibilities
* Foster a positive store environment by promoting customer satisfaction through Everyday ACTs - Acknowledge, Care & Thank.
* Ensure safety is a top priority by enforcing correct procedures throughout the store.
* Collaborate with Department Managers to create rosters that provide consistency and ensure the right team members are available at the right time.
* Empower and develop your team members to unlock their leadership potential and support career growth.
We offer a competitive salary package, opportunities for professional development and career advancement, and a dynamic work environment that values diversity and inclusion. If you are passionate about retail and want to make a meaningful contribution, we invite you to apply for this challenging role.