Customer Experience Specialist Role Overview:
The role involves creating memorable interactions for customers in a retail and trade environment, showcasing aftermarket auto products. The ideal candidate will have strong customer service skills, contribute to sales performance, maintain showroom standards, process stock, and be an enthusiastic team member.
Key Responsibilities:
* Ensure personal and team safety
* Provide exceptional customer service and create positive experiences
* Contribute to achieving sales targets
* Maintain high-quality showroom presentation and merchandising standards
* Process stock and manage inventory efficiently
Benefits:
* Safe and inclusive work environment
* Attractive employee discounts across GPC AP businesses
* Competitive rates of pay, penalty rates, and fortnightly pay cycle
* Employee recognition and reward programs
* No late-night trading shifts
* Ongoing training and career development opportunities
* A private online community to connect with colleagues from around the country
At GPC Asia Pacific, we pride ourselves on being a supportive, rewarding, and inclusive employer. We focus on delivering careers and experiences that propel individuals forward. Our iconic brands include Repco, NAPA, McLeod Accessories, and Motion Industries. Join us in propelling people forward and shaping the future of our industry.