Food & Beverage Supervisor (Includes Conference & Events)
Join to apply for the Food & Beverage Supervisor (Includes Conference & Events) role at IHG Hotels & Resorts
Food & Beverage Supervisor (Includes Conference & Events)
4 days ago Be among the first 25 applicants
Join to apply for the Food & Beverage Supervisor (Includes Conference & Events) role at IHG Hotels & Resorts
Get AI-powered advice on this job and more exclusive features.
About Us
Holiday Inn Werribee is an IHG hotel proudly showcasing the new open lobby concept. Our modern and versatile food & beverage outlets will prove Holiday Inn Werribee to be a premier venue in Melbourne's West.
About Us
Holiday Inn Werribee is an IHG hotel proudly showcasing the new open lobby concept. Our modern and versatile food & beverage outlets will prove Holiday Inn Werribee to be a premier venue in Melbourne's West.
Situated in the heart of the Werribee city centre, the hotel will occupy the top 4 floors of the mixed use 12 storey premises and boasts sweeping views right across to the You Yangs and Wyndham Harbour. The hotel will offer 150 stylishly appointed guest rooms, gym, outdoor garden courtyard, all day dining and modern conference and events spaces.
A little taste of your day to day
* Oversee and coordinate daily food and beverage operations, including front-of-house activities, to ensure seamless service and guest satisfaction.
* Coaching, mentoring and training colleagues whilst leading and coordinating the operational outlets.
* People development check in conversations, probationary reviews and annual performance reviews
* Respond appropriately to guest complaints and concerns, solicit feedback and build relationships that drive continuous improvements in guest satisfaction.
* Ensure compliance with health, safety, and sanitation regulations, including food handling and alcohol service standards.
* Rostering colleagues in accordance to the outlets business forecasts and requirements, managing labor costs, and optimising shift efficiency.
* Oversee inventory management, including ordering supplies, monitoring stock levels, and minimising waste.
* Collaborate with the kitchen team to ensure seamless coordination between front- and back-of-house operations.
* Implement and enforce company policies, including cash handling, upselling techniques, and customer service protocols.
* Ensure proper setup, execution, and breakdown of conference and event spaces, including catering and beverage services tailored to client specifications.
* Assist in menu planning, special promotions, and event coordination as needed
* Lead by example, be the point of contact for all guests during their dining experience
* Delivering Food and Beverage service of the highest standard by personally welcoming, recognising return guests and overall providing genuine warmth and thoughtful hospitality.
* Going above and beyond for guests and clients, understanding their needs and always making their experience memorable.
* Manage stock responsibly ensuring appropriate control and ordering to balance budget, demand and par levels
What We Need From You
* A team player with a positive, can do attitude and strong drive for results
* Engaging interpersonal and excellent communication skills
* Strong organisational and multitasking abilities, with attention to detail in event planning and execution.
* Planning in advance, ability to adapt and embrace unexpected operational situation changes
* Exceptional customer service skills and a proactive approach to problem-solving.
* Demonstrate strong leadership capabilities being firm and fair with people management
* Available to work a rotational roster that includes early mornings starting at 6.30am, afternoons, late evenings until 1am, weekends and public holidays are all part of the job
* Experience in a high-volume restaurant, hotel dining, or event catering environment.
* Knowledge of wine, spirits, and beverage pairing for both dining and event menus.
Qualifications
* Minimum of 2 years of experience in a supervisory role within the food and beverage or hospitality industry, with experience in conference and event operations preferred.
* Strong knowledge of food and beverage operations, including service standards, menu planning, inventory management, and event catering.
* Excellent leadership and interpersonal skills, with the ability to motivate and manage a diverse team across dining and event settings.
* Proficient in point-of-sale (POS) systems and basic computer applications (e.g., Microsoft Office).
What We Offer
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.
You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including:
* Paid birthday leave
* Enhanced parental leave
* Flexible work options and proactive health days
* Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG.
* In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further
* Uniform provided and dry cleaned
* Entitled to one barista coffee or tea per shift from Rosana bistro & bar
* Full onboarding training, learning and development courses and programs
* Employment covered under Hospitality Industry (General) Award 2020
Food & Beverage team members are a key part of being face of the hotel and our mission is to make our guests SMILE. So if this resonates with you, then we would love to hear from you
We are proud to be IHG and we know you will be too. #Lets go further together. Visit http://careers.ihg.com to find out more about us.
Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952.
So if you can help our guests enjoy the brighter side of travel, we'd love to give you a warm welcome to the Holiday Inn family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Hospitality
Referrals increase your chances of interviewing at IHG Hotels & Resorts by 2x
Get notified about new Food And Beverage Supervisor jobs in Werribee, Victoria, Australia.
Melbourne, Victoria, Australia 4 months ago
Melbourne Airport, Victoria, Australia 3 weeks ago
Melbourne, Victoria, Australia 1 month ago
Food & Beverage Supervisor – Hotel Indigo Melbourne Little Collins and Holiday Inn Melbourne Bourke Street Mall
Melbourne, Victoria, Australia 1 month ago
Melbourne, Victoria, Australia 1 month ago
New DT Restaurant - Restaurant Manager Needed
Altona North, Victoria, Australia 2 weeks ago
Melbourne, Victoria, Australia 2 weeks ago
South Geelong, Victoria, Australia 2 weeks ago
South Yarra, Victoria, Australia 2 weeks ago
Melbourne, Victoria, Australia 5 days ago
Kensington, Victoria, Australia 2 weeks ago
Kensington, Victoria, Australia 6 days ago
Expression of Interest - Restaurant Managers (Victoria)
Melbourne, Victoria, Australia 2 weeks ago
Melbourne, Victoria, Australia 5 days ago
Melbourne, Victoria, Australia 3 days ago
Food and Beverage Manager - Crowne Plaza Geelong (Pre-Opening)
Melbourne, Victoria, Australia 1 week ago
Albert Park, Victoria, Australia 1 week ago
F&B and Event Service Expert - Allegro Restaurant - PM
Melbourne, Victoria, Australia 5 days ago
Venues Business Development Manager – Restaurants (Melbourne)
Melbourne, Victoria, Australia 1 month ago
Melbourne, Victoria, Australia 1 week ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr