Love helping people and keeping things organised?
If you’re friendly, switched on and ready to build real office skills, this could be the perfect start to your career. Kickstart your future with Central Coast Group Training, the Coast’s leading employer of Apprentices and Trainees for over 40 years.
WHO YOU’LL BE WORKING WITH...
Our Host Employer is a well-established plumbing and electrical services company operating across the Central Coast, Lake Macquarie, Newcastle, Hunter Valley, Port Stephens and Canberra
With 25 years in business and a strong reputation for outstanding customer service with integrity they offer a fast-paced, professional and supportive office environment.
You’ll be joining a team of 12 within a larger business of 45 staff where teamwork and customer experience are key.
WHAT YOU’LL NEED...
* Strong communication and phone skills
* Positive attitude and willingness to learn
* Good computer skills and confidence using systems
* Organised and able to multitask in a fast-paced environment
* Driver’s Licence preferred but not essential
WHAT YOU’LL BE DOING...
Working full-time, 38 hours per week Monday to Friday, 7:30am to 3:36pm, your duties will include, but are not limited to:
* Answering phones and assisting customers with enquiries
* Booking in jobs and organising technician dispatch
* Handling online enquiries and customer requests
* Data entry and utilising company computer programs
* Supporting the team with general administration tasks
As part of this traineeship, you will be PAID to complete a Certificate III in Business through on-the-job training
WHAT’S IN IT FOR YOU?
* Earn while you learn in a paid traineeship
* Full-time office-based role on the Central Coast
* Supportive and fast-paced team environment
* Real customer service experience in a growing company
* Long-term career opportunities within the business
If you’re ready to build confidence, develop real skills and start your career in customer service, click APPLY NOW and take the next step.