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Customer service

Perth
City of Stirling
Customer Services agent
USD 70,000 - USD 74,000 a year
Posted: 11 September
Offer description

Company Description

Type: Permanent Part-Time (Possibility of full-time work to the right applicant).

Salary: $70,668 – $74,388 pro rata p.a. + super (based on experience)

At the City of Stirling, we're proud to be WA's largest local government, serving over 243,000 residents with more than 200 community-focused services. With a workforce of 1,400, we're committed to building an inclusive, capable and future-ready organisation. We invest in our people, embrace innovation, and offer a workplace where flexibility, wellbeing and growth are more than just words—they're how we work.

Job Description

Why You'll Love This Role

As Head Pool Lifeguard, you'll lead a team of lifeguards across our aquatic facilities, ensuring the highest standards of safety, supervision, and customer service. You'll play a key role in training, rostering, and incident response, making a real impact on community wellbeing.

What You'll Be Doing

* Lead and supervise lifeguard teams
* Manage rosters, timesheets, and task lists
* Coordinate lifeguard training and meetings
* Monitor pool safety and respond to incidents
* Maintain cleanliness of pools and surrounds
* Prepare facilities for events and hirers
* Record and report hazards and incidents
* Ensure compliance with City policies

Click here to view the Head Pool Lifeguard PD

Qualifications

What You'll Bring

We're looking for a proactive leader with strong aquatic safety expertise. You'll ideally bring:

* Current Pool Lifeguard Licence
* First Aid Certificate (HLTAID011 or higher)
* Experience in aquatic facility lifeguarding
* Supervisory experience in recreation centres
* Strong knowledge of rescue and safety protocols
* Excellent communication and conflict resolution skills
* Ability to work flexible shifts and weekends
* National Police Clearance (under 3 months)

Additional Information

Why You'll Love Working Here

Work Your Way – Flexible hours and free parking

Rewarding You – Boosted superannuation and extra leave options

Feel Your Best – Gym discounts, therapy dogs, and wellness perks

Explore all our benefits at

Ready to Make a Real Impact?

If you're ready to lead with purpose and ensure aquatic safety across Stirling's vibrant community, we'd love to hear from you.

Questions? Reach out to the Clive Rego on

Applications close: Monday 22nd September at 6pm (We may begin interviews before the closing date, so don't wait)

The City embraces its diverse workforce by supporting work-life balance and offering opportunities for progression and development. Here at City of Stirling we celebrate and support inclusion and diversity.

We acknowledge the traditional custodians of the City of Stirling, the Wadjak People of the Nyoongar Nation, and the Aboriginal and Torres Strait Islander peoples of Australia. We will act with compassion and respect towards all people and value people of all abilities, ages, religions, faiths, sexualities, gender identity and cultural backgrounds.

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