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Outreach/learner support

Moree
Community College Northern Inland Inc.
Posted: 31 July
Offer description

Moree

Empower learners, support inclusive education, and connect your community to opportunity.

Community College Northern Inland (CCNI) is seeking a motivated and community-focused individual to join our Moree campus as an Outreach Support Officer/Learner Support. This rewarding role is all about helping people take positive steps in their lives through training and education.

You'll connect with learners from all walks of life – whether they're returning to study, seeking work, or looking to grow their confidence. Your work will help break down barriers to education, link people to opportunities, and build strong partnerships across the community.


Why Join Community College Northern Inland?

Community College Northern Inland is a not-for-profit adult education provider focused on supporting regional learners through flexible, community-based training. We believe in learning as a lifelong journey and are committed to helping people build confidence, skills and connection.

As part of our team, you will:

* Work in a supportive and positive workplace;
* Have meaningful impact on individuals and your local community;
* Be part of a values-driven organisation that invests in your growth;
* Enjoy flexible, family-friendly working conditions.


About the Role

This position focuses on connecting with people in the Moree region who are looking to build confidence, skills, and pathways through adult education. You'll work closely with local service providers, businesses, and community organisations to support learners to engage in meaningful training and reach their goals, to increase access to training and promote participation in the Adult and Community Education (ACE) Program and Foundation Skills courses.

You'll be part of a supportive team that values community connection, flexibility, and inclusivity.

* Location: Moree, NSW
* Hours: Part-time, 28 hours per week (4 days, 8:30am–4:00pm)
* Contract: Fixed term until 30 June 2026


Key Responsibilities

* Engage with learners and the broader community to identify education needs.
* Support local learners in identifying and working toward their goals.
* Build strong connections with local organisations, businesses, and services.
* Assist with implementing Individual Learning Plans where needed.
* Assist students with course enquiries, enrolment processes, and understanding their training options.
* Support students with literacy, numeracy, digital, or study-related challenges.
* Help create learning environments that are inclusive, respectful and culturally safe.
* Encourage student engagement, retention, and successful course completion.
* Prepare reports and learner data for internal and funding requirements.
* Ensure the smooth day-to-day operation of the Moree campus in line with college procedures.
* Promote courses and services throughout Moree and surrounding communities.
* Build and maintain relationships with local organisations, service providers, and employers.
* Participate in local events or initiatives to raise awareness of educational opportunities.
* Refer potential learners to suitable training or support programs.
* Maintain learner records and contribute to program reporting.


What You'll Need

* Strong interpersonal and communication skills.
* Community engagement or adult education experience.
* Ability to work independently and with a team.
* A full, valid driver's licence and willingness to travel.
* Strong organisational skills and the ability to work independently.
* Commitment to inclusive, respectful and strengths-based practice.
* Sound knowledge of and participation in the local Moree community, including the ability to build trusted relationships with stakeholders.
* Confidence using basic technology, including Microsoft Office, email and databases.
* A current Working with Children Check and National Police Check (or willingness to obtain prior to starting).


Ready to apply?

To apply for this position, submit your application including cover letter and resumé outlining your claim for the role via email to hr@ccni.nsw.edu.au

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