Life Insurance Claim Specialist Role
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The Life Insurance Claim Specialist plays a pivotal part in guiding customers through life insurance claims with precision, care, and efficiency.
Key Responsibilities:
* Independently manage a portfolio of life insurance claims from initiation to resolution.
* Conduct thorough assessments, analyses, and process claims payments accurately.
* Cultivate collaborative relationships with medical and legal specialists, rehabilitation consultants, and treating doctors to achieve timely outcomes.
* Deliver exceptional customer experiences, adhering to established values and claims policies.
* Participate in case conferences and peer discussions to ensure best practices in claim management.
Essential Skills and Qualifications:
* Diverse backgrounds welcome: Allied health, psychology, finance, law, insurance, and claims experience.
* Customer-focused mindset: Strong communication, empathy, and decision-making skills.
* Passion for guiding recovery: Experience in rehabilitation, return-to-work programs, or crisis management.
* Attention to detail: Ability to navigate complex processes with precision.
* Curious and growth-focused: Commitment to continuous learning and professional development.
* Accountability, resilience, and solution-focused: Always striving for the best outcomes for customers and partners.
TAL Values:
* Belonging, collaboration, and recognition.
* Doing the right thing and being accountable for personal conduct.