About Us
Join My FootDr and become a part of Australia’s largest group of podiatrists and allied health colleagues dedicated to delivering excellence in clinical care to our communities.
We believe that better health leads to better lives. We support our people to be the best they can be through education, mentorship, innovative technology and career pathways. Our standards for excellence in health care are supported through our leading training and educational programs and career diversity, enabling our practitioners to deliver exceptional outcomes for our patients and our teams.
My FootDr is part of the Healthia Group, a company that offers a supportive and cohesive workplace culture with integral educational and career growth opportunities. If you are successful in this application, you will immediately be connected to a network of Allied Health Practitioners and Support Services in over 300 practices across Australia and New Zealand.
The Role
My FootDr Mackay is seeking a friendly and experienced Receptionist to join our Podiatry clinic team on a part-time basis (18.5 hrs per week). We expect that our staff are enthusiastic and driven in their thirst for knowledge and development.
The role is ideally suited to someone with a "can do" attitude, a willingness to learn new things and someone who is process driven. There are endless development opportunities for the right person!
Key responsibilities:
- Customer Service: Provide a warm and welcoming environment for all patients, ensuring a positive experience from the moment they enter the clinic.
- Appointment Management: Efficiently manage patient bookings, cancellations, and follow-up appointments.
- Footwear Fitting and Sales: Assist customers with fitting and purchasing footwear, ensuring they receive the best possible advice and products.
- Sterilisation of Instruments: Ensure all podiatry instruments are properly sterilised and maintained according to our stringent hygiene standards.
- Podiatrist Assistance: Provide assistance to podiatrists as needed, ensuring smooth clinic operations.
- Administrative Duties: Manage patient records, handle billing and payments, and perform general administrative tasks.
About You
Ideally, we'd like someone with allied health or medical reception experience, but a positive attitude is by far the most important! We'd love to hear from those people who want to work in a agile and fast-paced team environment, and who are confident in meeting deadlines and working to achieve team-based goals.
Ideal candidates will have:
- Excellent communication skills, both written and verbal
- Exceptional phone manner
- Professional presentation
- Team Player with a "can do" attitude
- Proficient use of Microsoft suite
- A passion for excellent customer service
- Ability to work under pressure and multi-task with high attention to detail
- Self-motivated and enjoy contributing to a team environment
- Previous experience within the Allied Health reception and patient care is highly regarded!
What We Offer
- Comprehensive training in all aspects of the role
- Supportive and friendly team workplace
- Opportunities for career growth and development
- Competitive salary and benefits
- Enjoy Healthia Group Employee Discounts – up to 30% off all services, including Pilates, strength classes, physiotherapy and more.
How To Apply
If you are a motivated individual who thrives in a fast-paced environment and enjoys working as part of a team, we encourage you to apply! Please submit your resume along with a cover letter stating your availability.
We look forward to welcoming the newest member to our My FootDr Mackay family! To learn more about us, please visit our website at www.myfootdr.com.au.
📌 Receptionist
🏢 Healthia
📍 Mackay