Advantage Feeders is dedicated to Advancing Ruminant Production, with a vision to help livestock farmers double ruminant production with the same level of inputs. Through continuous research and development, we strive to provide livestock farmers with the world’s best controlled feeding products, knowledge, and systems that enable them to achieve the highest return on investment.
About the role
The Sales Support Officer plays a critical role in building and maintaining customer relationships, acting as the first point of contact for inbound enquiries and following up with product deliveries details as needed. This role requires strong customer service skills, excellent communication and high attention to detail to ensure smooth sales processes and quality after-sales support.
The key areas of responsibility for the Sales Support Officer are:
Provide prompt, professional support and build strong lasting relationships
Process sales orders and manage the dispatch dashboard communicating delivery times with customers
Organise spare parts and customer quotes
Maintain accurate CRM records and complete invoicing
Support the National Sales Manager with day-to-day sales administration
Attend field days and workshops (up to 20 days per year) to engage with customers and promote our products.
About you
The Sales Support Officer is someone who thrives in an office environment, but doesn't mind travelling a little and connecting with customers in person. Delivering exceptional service, the successful candidate will have a sharp eye for detail, be organised, efficient and proactive. They are confident handling customer enquiries, processing orders, and keeping records accurate and up to date. The Sales Support Officer is dependable, detail focused, and brings a friendly, professional attitude to every task.
For further information and to request a copy of the position description, contact sally@advantagefeeders.com.au. To apply, please submit your application letter and current resume via Seek. Applications close 2 May 2025.