We are looking for an experienced, "hands-on" **Retirement Living Manager** who excels at building relationships, leading with confidence, and driving business success.
**About Us**:
Lutheran Services is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people of all backgrounds.
Part of **Lutheran Services**, **Orana Aged Care** in **Kingaroy** provides personalised aged care and retirement living with a focus on individual wellbeing and an enriched quality of life.
**About The Role**:
As the Retirement Living Manager, you will be responsible for the day-to-day asset management and operation of the villages with a purpose to create connected, supportive and vibrant communities.
- Ensuring resident satisfaction through responsive and effective problem solving
- Initiating events and networking with current and potential residents
- Monitoring and reviewing asset and village compliance in relation to the Retirement Villages Act
- Respect Policies and Procedures
- Management of the village budget
- Create a culture of inclusivity, support, growth and positivity
**_This is a Part time role, 4 days per fortnight (30.4 hours)_**
**About You**:
- Relevant qualification or exceptional experience relevant to Retirement Living Management and Service Delivery
- Ability to promote and guide the implementation of business improvements
- Ability to manage competing priorities
- Strong attention to detail
- High level written communication skills
- Strong Customer service experience
- Resilient nature and positive attitude
**What We Offer**:
- Access to Salary Packaging - enjoy up to **$15,990**of your salary tax-free!
- Access to discounts, such as health insurance, holiday and travel, gym membership, IT, and home appliances
- Membership to our full-service Employee Assistance Program, including professional, lifestyle and wellness support
- Access to the Lutheran Services Wellbeing Program: 5 to Thrive.
- Work-life balance
- Learning and development opportunities
For a copy of the Position Description please click here.
📌 Retirement Living Manager
🏢 Lutheran Services
📍 Kingaroy