Job Description
We are currently seeking to appoint a Customer Service Ambassador on a part-time basis at our Panthers Penrith Restaurants. The successful candidate will have the opportunity to work in a fast-paced environment and develop their skills in customer service, food preparation and team collaboration.
* Deliver exceptional customer experiences across various shifts, ensuring member and guest satisfaction;
* Prepare and present food and beverages to high standards;
* Maintain floor cleanliness including clearing tables, collecting glasses and plates, and restocking supplies;
* Process transactions efficiently using electronic point of sale systems and manage cash securely;
* Perform general cleaning duties as required to maintain a clean and hygienic environment.
To be successful in this role, you will possess:
* A minimum of 12 months experience in a similar customer-facing position;
* An enthusiastic and motivated approach to your work;
* A proven track record of providing outstanding customer service;
* RSA and RCG Certificates or equivalent qualifications;
* Excellent written and verbal communication skills;
* A high standard of personal grooming and presentation;
* A strong attention to detail and problem-solving ability.